Rounding up LocalGovCamp YH

LocalGovCamp Yorkshire and Humber was a great day, superbly organised by Ken Eastwood, Kevin Campbell-Wright, Melanie Reid and a host of helpers. It was by a mile the least involved I have ever been in one of these events and, to be honest, my enjoyment of it was considerably increased as a result – as was everyone else’s, I should think.

The photos can be found here – or within the whole localgovcamp stream here. I – and hopefully others! – will link to coverage in the group on UKGovCamp.

Partly this was because I could actually attend and take part in some sessions! My thoughts on them follow.

Ken Eastwood

Photo of Ken Eastwood by Kevin Campbell-Wright

1. Digital vision

This session was introduced by Martin Cantor of Barnsley Council, and was based around a paper circulated via the LocalGovCamp Huddle workspace (I’ve emailed Martin to ask if I can post it up here too). The vision starts with:

In a world where:

  • everyone knows what the internet has to offer
  • everyone is comfortable using the internet
  • the internet is easily available everywhere people go
  • the things people want are available online
  • online activity is simple

then we have a truly digital world.  In this world, the technology will be not just ubiquitous, but invisible and taken for granted, just as electricity now is.

In other words, we have to acknowledge that technology is changing the way we work, play, travel, shop, socialise and learn. A debate ensued about various aspects of this vision, including questions around what the role of government is with regard to overseeing and indeed implementing the vision.

2. Enterprise 2.0

The agenda

Photo of the agenda by Ingrid Koehler

A session I ran jointly with Ken Eastwood of Barnsley Council. I introduced the session and the concept of Enterprise 2.0 which effectively just means social software behind the firewall.The points I made to frame the session were that

  1. The interesting thing about this technology isn’t the technology but the cultural and organisational implications of using it
  2. How can organisations effectively engage with outside groups like citizens and stakeholders when the people inside that organisation don’t talk to each other?
  3. (Almost) all intranets are crap

Ken led us through Barnsley’s soon to be launched ‘Buzz’ platform, based on SocialText, where staff will be encouraged to connect with one another, discuss work and non-work related issues and generally break down silos. It looks great, and I’m looking forward to hearing the success stories to come from it.

Again, a discussion then took place, with loads of interesting insights shared and questions asked. One significant area of debate was around the role of IT in all this – interestingly Barnsley have gone with the hosted, SaaS version of SocialText as opposed to getting it installed on in-house IT infrastructure (this strikes me as sensible, and a more service-oriented approach to IT purchasing will be a key element of cost savings and generally doing this better in this area in the future).

The other interesting point was that although deploying enterprise 2.0 is a technology project, it shouldn’t be led by technologists. A successful implementation technologically speaking might mean that everything works, but not that people are actually using it. So, leave the plumbing to the techies, but keep the strategy and direction in the hands of those within the business.

3. Informal online engagement

Me

Photo of me by Ingrid Koehler

A session led by me around Central Bedfordshire’s Let’s Talk Central project, which Learning Pool worked on. I did a brief – entirely unprepared – talk about the background to the project and giving my views on consultation activity before opening things up to questions and discussions.

Essentially my point was that a lot of local government engagement and consultation work is incredibly dull and not the sort of thing that would really encourage residents to take part. With Let’s Talk Central, the focus was always on keeping it high level, and just finding out how people feel about stuff. Obviously there is still a place for in depth research, surveys, focus groups and that sort of thing, but it doesn’t have to be the be-all and end-all and councils shouldn’t be afraid of keeping things informal.

4. Get over yourself

This was an interesting session, led by Emma Langman of Progression Partnership. It was essentially a discussion session about leadership, where Emma posed some questions and things to think about to the group. Some robust discussion then took place and I think there may have been some confusion about the purpose of the session – Emma certainly didn’t claim to have any answers or solutions, which I think may have frustrated some of those who attended hoping for some revelations.

I do think that this is a subject that needs discussing though. The challenges faced in the public sector will necessitate a change in organisational culture and that has to be set from those at the top, which will mean a shift from traditional command and control style leadership to a more flexible open approach, such as that described by Charlene Li in her recent book. Indeed this is the type of leadership already being demonstrated by Mark Lloyd at Cambridgeshire County Council and others.

How this behaviour and attitude can be spread throughout the sector, and encouraged in places where it isn’t already happening, I’m really not sure – which may be why most people left this session with more questions than answers in their heads.

Emma Langman

Photo of Emma Langman by Kevin Campbell-Wright

Comments

  1. says

    Sounds great – love the vision extract. Is there more available somewhere publicly accessible? For instance, does ‘everyone’ there mean universal access (i.e. digital inclusion achieved), or just most people?

  2. EddieGouthwaite says

    We heard talks about people doing the same job in the same organisation and social media bringing them together so that only one person was required.

    The same thing is happening with #lgcyh lots of blogs from those who attended on the same topics. Just a point to remember next time one task from each contributor on one central blog would do. Just a thought.

    Collaboration using social text

  3. EddieGouthwaite says

    Flickr Workshop

    This session looked at the problem of copyright that can be quite complex when viewed here
    http://en.wikipedia.org/wiki/Creative_Commons_licenses

    Perhaps a traffic light system would be simpler Red (Copyright) Amber (Some Restrictions) Green (Can use for anything)

    #lgcyh have tagged the York event Flickr stream as ‘All rights reserved’ which is really going against what the event is trying to achieve that is engaging people to embrace new technologies to create an improved service.

    Flickr was also used to show how slideshows of a designated walk could help people revisit areas that they are no longer able to because of disability.

    Flickr could also be used to show particular activities and events to invite people to use digital technologies.

  4. EddieGouthwaite says

    Working patterns Web 2.0 Workshop

    With the advent of Web 2.0 solutions it is becoming clear that it is not always necessary to travel into a set workplace. New digital technologies have been introduced over the last thirty years with the main aim of reducing employee numbers. Is it now time to look at ways of using the digital world to reduce working patterns and hours worked for employees?

    Working from home was discussed however no solution to how the working time and quality of work output criteria would be monitored.
    One solution to this could be fingerprint identity solutions placing technology in public buildings that are set up as a hub for public employees set up across the country. Employees who have no reason to travel into a location miles away from their home could log into one of the ‘Public Building Hubs’ using the innovative finger print identity nearer to home to contribute their work rather than being at home addressing any potential for non white collar staff employees being compelled to travel to their place of work for strategic reasons e.g. waste bin recycling alternatively people could be freelance if they wanted the comfort of working from home.

    Example if you lived in Royston yet worked in Sheffield for the local government you could log on at a desktop at the Lifelong Learning Centre with a fingerprint technology device monitoring your presence and hours worked.

Trackbacks

Leave a Reply

Your email address will not be published. Required fields are marked *