How to show utter contempt for your users

I was never a regular user of Whatsapp, the mobile messaging app recently purchased by Facebook for gazillions of dollors, but now I’m never touching the thing again. Why? Well, after a recent update, every single time I open the app, I am greeted with this: It’s an annoying pop up thing telling me to turn […]

Dumb Store

Apparently, not everyone has a smartphone! News to me. Anyway, the Dumb Store is potentially very exciting, I think. Apps for ‘dumb’ phones – ie those that have limited ability to access the internet and the web. They can be interacted with by sending SMS messages or making voice calls. The SMS option is most […]

Galaxy Nexus

So, a couple of weeks ago I had an accident* and my iPhone broke for good. I needed a replacement, which gave me a good opportunity to assess the options. It came down to the iPhone 4S and the Galaxy Nexus. I opted for the latter, for reasons I will explain. However, if someone were […]

Playing with QR codes

I’ve been looking into QR codes recently – yes, I know, I’m somewhat behind the times – as part of some research I’m doing into how digital engagement can help in planning. For the uninitiated, QR codes are square barcode-esque looking things, that when scanned, contain data such as a web address or indeed any […]

More notes on mobile apps and government

I still haven’t really got my head around mobile apps and their use for government services. However, James Coltham wrote up some excellent notes from a meeting up in Scotland on the subject recently: There is definitely a groundswell of interest, though, as well as a growing demand from the public, making for interesting times for […]

Phones, phones, phones

To probably misquote Stephen Fry: “Was there ever a smartphone that I didn’t buy?” As I posted a little while ago, I’m pretty happy with the Nexus One. Android is a nice, feature rich, open operating system, and the hardware isn’t bad. However, the one major drawback is the keyboard, which is at times incredibly […]

Android thoughts

So, I was lucky enough to be given a Nexus One by my wonderful employers a few weeks ago, to have a play with and possibly replace my iPhone (3gs) if I liked it. I thought perhaps folk reading this blog would be interested to hear how I’m getting on with it. Well, the short […]

Government and mobile apps

A really thorough and thought-provoking post from Public Strategist on the whole ‘should government develop iPhone apps?’ debate: If government is in the business of service at all, it should be efficient, up to date, and sensitive to the needs and preferences of the users of the services. That doens’t mean chasing every technological fad, […]

Mobile opportunities

I had an enjoyable day yesterday at TechCrunch Europe‘s GeeknRolla event – a conference for techy startups. There was lots of discussion about what the next big thing might be (no-one really knows) and how to get funding from venture capitalists (it’s really hard). One of the most interesting and useful sessions from my perspective […]