It’s looking at redefining the technology used by civil servants to get their jobs done.
There are a number of interesting issues around this agenda. The experience people have at home with software – particularly web based applications like Facebook, Amazon and so on – means that the systems they use at work are increasingly clunky and depressing.
Traditional software is big and complicated, packed with features which most people don’t use most of the time. That has two consequences. The first is that they need training and support to be useful, the second is that it is difficult and expensive to change them. Modern software tends to be lighter, more focused, more flexible and more social. That makes it much easier to match the tool to the job.
It will be good to see what recommendations emerge from this project in the future.
#Unacceptable IT is pervasive | | G-CloudG-Cloud – "Real progress has been blocked by many things including an absence of capability in both departments and their suppliers, by a strong resistance to change, by the perverse incentives of contracts that mean its cheaper to pay service credits than to fix the problem and by an unwillingness to embrace the potential of newer and smaller players to offer status quo-busting ideas."
Canada’s Action Plan on Open Government 1 / 5 – "Canada's commitment to open government is part of the federal government's efforts to foster greater openness and accountability, to provide Canadians with more opportunities to learn about and participate in government, to drive innovation and economic opportunities for all Canadians and, at the same time, create a more cost effective, efficient and responsive government."
Nelson Mandela Digital Archives – "Our aim is to locate, document, digitise, and provide access to all archival materials related to Nelson Mandela. This is a work in progress. Here is a selection of materials arranged in exhibits for your enjoyment."
Control issues around social media in local government – "I would argue that in terms of capability maturity, most local governments are just starting up the ladder and it would be more effective to focus on a few key controls and use a bit of common sense, and allow for a lot of process improvement and lessons to be learned"