Challenges facing local government

I spent a really enjoyable morning today at Devon County Council, facilitating an internal unconference. It was a senior managers’ get together, a regular event, which normally has a proper agenda and proper presentations. The idea was to turn things around a bit, giving all those in the room the chance to pick the brains […]

Help me save the Knowledge Hub (in some form)

An email from the Knowledge Hub team at the LGA: As Knowledge Hub user I felt it necessary to contact you with this news. You may have read in today’s press due to cost the LGA are proposing to close the Knowledge Hub facility. There is statutory 30 day consultation period (consultation closes on 23 […]

We need to talk about the Knowledge Hub

Or at least, about where people in public service can go to share ideas, ask questions and promote good practice.

Back in the summer of 2006, when I was working as a lowly Risk Management Officer (yes, you read that right) at a county council, I joined the nascent Communities of Practice platform, which was being developed by Steve Dale at the then Improvement and Development Agency.

I thought it was fantastic, and joined in with some gusto – so much so in fact that I did attract a little criticism from colleagues who thought – probably quite rightly – that I ought to have been concentrating on the day job.

Digital visions

I spend a fair bit of time talking to local councils and the like about taking a strategic approach to digital stuff, although usually it is mostly around engagement, and a bit of communications.

It’s important – simply to know what you want to achieve and why. As soon as you have those things figure out then it’s easy to choose the right tools and channels to help you get there.

Taking a strategic approach though doesn’t necessarily mean you need a bit of paper, with ‘strategy’ written on it. Sometimes just having thought about the issues is all you need to do. A quick look on Twitter or Facebook and it’s pretty straightforward to spot those that haven’t even done that!

However, there are times when a bit more of an in depth look at all things digital are required. After all, the bits of an organisation like a local council that are affected by the internet go way beyond just the communications team.

Reputation: not a goal but a measure

I am not Dave Briggs*. I’ve been following the #lgcomms12 hashtag this week. This is the label for tweets from the LGComms Academy event in Birmingham. It is much more lively than in previous years I must say and it sounds like they’ve been having a really interesting time. Richard Stokoe from London Fire Brigade […]

Portfolio: sharing council comms resources

Portfolio looks an interesting idea, coming out of Nottingham City Council. This, from an article at LGComms: We’re launching Portfolio, a web portal that allows public sector organisations to share marketing materials. Councils and other public authorities can sign up to it for free and save money by buying ready-made, proven marketing campaigns. It also […]