LINK: “Introducing the three C’s of Responsible Technology”

More than ever, we are aware of the need for better practices to address key challenges and tensions between technology and society. Doteveryone has been working on making the consumer tech industry more responsible and accountable to society for over a year. It’s been a fascinating process of research, prototyping and learning. Our ideas have evolved as we’ve worked with others to figure out what might be both practical for real businesses, and effective in making tech better for people and society.

Original: https://medium.com/doteveryone/introducing-the-three-cs-of-responsible-technology-5e1d7fae558

LINK: “Defining digital standards for the NHS”

With the particular needs of healthcare users and NHS having a strong, trusted brand, we’re noticing more and more that we need to go beyond the GDS standard and define our own universal method.

Original: http://transformation.blog.nhs.uk/defining-digital-standards-for-the-nhs

LINK: “Can government stop losing its mind?”

Can government remember? Is it condemned to repeat mistakes? Or does it remember too much and so see too many reasons why anything new is bound to fail?

Original: https://www.nesta.org.uk/publications/can-government-stop-losing-its-mind

LINK: “The wellsprings of UK digital reform part 1 – the backstory”

While there are some great pockets of work taking place to deliver better public services, the UK government’s overall attempts at technology-enabled, or “e-government” or “digital”, reform appear to be struggling to achieve and sustain the benefits promised at the pace and scale originally foreseen. And not for the first time – this has been a repeating cycle of optimism and disillusionment since the mid-1990s. So why is this?

Original: https://ntouk.wordpress.com/2018/04/19/the-wellsprings-of-uk-digital-reform-part-1-the-backstory/

LINK: “Service patterns could be big! (actually .. small)”

There’s a knotty systemic and cost problem with local authorities and other public service organisations delivering essentially the same core services in different parts of the country. We all recognise that we are often doing the same thing, but we are stuck doing it slightly differently from each other. The wise understand that standardisation (as we currently imagine the path to it) is impossible and undesirable, but it’s still true that we have unwittingly created a costly ‘bespoking’ market that commercial providers of one sort and another exploit.

Original: https://medium.com/@pdbrewer/service-patterns-could-be-big-actually-small-e5b393c8014e