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Carol from the team at Luton blogs about the new telephony system implementation:
When we kicked this off, it wasn’t just because our old Avaya system was outdated; it was because colleagues were struggling with tools that didn’t support how we work today.
We needed something more reliable, more flexible, and far easier for staff and residents to engage with.
Love that new voices are being heard, about a whole range of different types of work. Blogging isn’t just for the web team!

