Nina Belk, dxw – Improving the transition from policy to delivery with service patterns: ‘Service patterns’ are reusable building blocks that help teams to design services end-to-end and front-to-back, in a coherent and consistent way, making them easier to deliver…
Dave Briggs
An online notebook
Dave Briggs
An online notebook
Category digital
AI is not a strategy
AI is not a strategy, it’s a tactic. Once all the fuss has settled down, we will be in a position where specific AI tools are useful in specific circumstances – it won’t have “transformed” anything. We had exactly this…
The core problem in local government digital is capacity
This is the content of the ‘article’ element of the email newsletter I sent last week. Publishing here for posterity. 2025 has been a pretty tumultuous year in local government digital, largely due to the impact of the Localism bill…
💡 How the Institute of Digital Public Services could get started
A lot of people seemed to like the idea of the ‘Institute of Digital Public Services’ (IDPS) – admittedly a few didn’t, but not enough to convince me it isn’t an idea worth pursuing! How on earth to get something…
💡 I think we need an “Institute for Digital Public Services”.
Where’s the centre of gravity for conversations about how we can and should be leveraging the digital revolution for the benefit of society through our public services? I think about the flurry of activity when James Plunkett kicked off a…
📖 What could a “Local Government Centre for Digital Technology” actually do? 🤔
(Previously published on LinkedIn and in my newsletter.) In the LGA’s recently published white paper on the future of local government, there’s a very interesting line about digital. Just the one line, admittedly, but I think it is fair to say that it is doing…
📖 Where can councils start sharing effectively?
(Previously published on LinkedIn and in my newsletter.) Following on from previous posts during the Great Local GDS Flurry from a few weeks ago (has everyone else moved on? Well I haven’t!), I thought I would follow up on one…
Drafting the ‘so what?’ of the digital quality model
A bit of feedback from the recent call about the Local Government Digital Quality Model call was that the materials really need to sell the ‘so what’ around all of this. I think there are 2 things here: so what…
Video explaining the Local Government Digital Quality Model
This is, by its nature, massively cringe, but I felt it necessary. It’s a video explaining the Local Government Digital Quality Model that I have been working away on in my spare time recently.
CIPFA claims blockchain is a ‘promising solution’ for the public sector. I disagree.
CIPFA have published a report entitled Exploring blockchain technologies for collaboration and partnerships [PDF warning]. The very first statement of the executive summary is problematic. Blockchain technology has emerged as a promising solution for collaboration and partnerships, providing a secure…