Anti-patterns of behaviour in big organisations

Michael Coté has written an excellent post describing seven anti-patterns of behaviour in big organisations. Number six is a particularly egregious crime, in my view: Pay people to ignore them — BigCo’s love hiring new employees, paying them well, and then rarely listening to them. Instead, you hire outsiders and consultants who say similar things, but are listened … Keep reading

The elements of council as a platform

We are fairly aggressively targeting a platform approach to service design and delivery at Adur and Worthing. Summing this up is the vision statement in our (still developing) strategy is: “To use our expertise and platforms to help the people, communities and businesses of Adur and Worthing achieve their goals.” Government as a platform is … Keep reading