Northern Futures

There’s an interesting bit of open policy work going on at the moment with the Deputy Prime Minister’s office working with the Policy Lab and Open Policy Making team, who are both based at the Cabinet Office. I’m lucky enough to be involved in a small way, too. It’s called Northern Futures, and is all … Keep reading

Get rid of friction

If you want to get people to use your service, get rid of the friction. This really hit home with me the other week, at an event I attended as part of my work at the Department of Health, which was about the patient of the future. It struck me that what will make the … Keep reading

Know your company

Know Your Company, from 37 Signals, is a really interesting looking idea. As with all their products, from Basecamp to Highrise, it has resulted from scratching their own itch – in other words, solving a problem they had. 37 Signals CEO Jason Fried says that Know Your Company aims to meet the following outcomes: Every … Keep reading