An online notebook
An online notebook
Find and reuse digital service elements is a website put together by some folk at the Ministry of Justice that signposts the user to examples of publicly available guidance and patterns for digital work. Am not entirely sure what I…
I newslettered earlier. # – micropost 23087 i’ve been enjoying Lloyd’s recent ponderings about blogging. I’m also really enjoying the way this blog works these days, posting little nuggets that can get pulled into a aggregated post on a daily…
Remember my course! It might be really helpful for you or a colleague! Excellent podcast about what Iran is up to these days. Giles thinks learning materials in organisations ought to be better quality, and of course he is right.…
The workshop that Lizzie and I delivered went down pretty well, I think. You can find out for yourself by watching it back. It’s a quick canter through different methods of undertaking user research, aimed at those new to the…
One of the elements of the Loosemore definition of digital that doesn’t get as much coverage as the rest is the bit about business, or operating, models. That’s probably because it’s really hard. So I loved having this chat with…
This workshop is free for public sector people. Please use your work email address to make it easy to recognise you! It’s happening on Thursday 16 December, 12pm on Zoom. User research is one of the most important stages of…
Following on from the workshop I ran with LGiU last week on digital for leaders (which went very well, thank you for asking), I shared a few bits with the delegates – further reading, if you will. Part of that…
Here’s the recording of the workshop I ran this morning which looked at using a simple template to find out more about the service we are looking to digital redesign. We used the example of reporting fly tipping, as well…
Back in 2017, Paul Maltby co-curated a list of reading for policy wonks interested in finding out more about digital. There’s loads of great stuff in there which have stood the test of time. I’ve always liked the idea of…
Following on from my last workshop on the matching user needs to technology capabilities process, here’s the next one, this time talking through service discovery, based on the ideas and template shared in this blog post. The workshop will be…