Here’s the recording of the workshop I ran this morning which looked at using a simple template to find out more about the service we are looking to digital redesign.
We used the example of reporting fly tipping, as well as having a general chat towards the end about how best to engage with service managers when embarking on transformation work.
As well as watching the video, you can:
- Download the slides
- Find the template on Google Drive
- See our fly tipping example
- Read the chat notes from the session
If you have any topics you’d like to be covered in a future workshop, just let me know!