Monday, 29 September, 2014

Friday, 26 September, 2014

Northern Futures

There’s an interesting bit of open policy work going on at the moment with the Deputy Prime Minister’s office working with the Policy Lab and Open Policy Making team, who are both based at the Cabinet Office. I’m lucky enough…

Thursday, 25 September, 2014

Why writing helps

One of the things that I love about being a blogger is the encouragement it gives me to write. Writing helps. It’s fair to say, I think, that if you want to get good at something, then writing about it…

Tuesday, 23 September, 2014

Monday, 22 September, 2014

Sunday, 21 September, 2014

The soul of a new iPhone

So I got my new iPhone 6 on Friday – don’t judge me, I was due an upgrade anyway – and have been using it all weekend. Here are some early thoughts. 1. The size – it’s a bit too…

Friday, 19 September, 2014

Lacking leadership

Recently on my visits to councils and to conferences, and in the conversations I have with people across the public sector, leadership in digital has been identified as an issue. I think the problem is that within many organisations, there’s…

Wednesday, 17 September, 2014

Communicating customer access

I’m at Channel Shift Camp in Birmingham today, organised by my good friend Nick Hill. It’s an opportunity for people involved in customer services in the public sector to talk about ways of delivering services using new channels, such as…