Month September 2014

Northern Futures

There’s an interesting bit of open policy work going on at the moment with the Deputy Prime Minister’s office working with the Policy Lab and Open Policy Making team, who are both based at the Cabinet Office. I’m lucky enough…

Why writing helps

One of the things that I love about being a blogger is the encouragement it gives me to write. Writing helps. It’s fair to say, I think, that if you want to get good at something, then writing about it…

The need for internal digital evangelism

If you’re going to make your organisation sit up and take notice when it comes to new, digital ways of doing things, you need to get out there and sell them. Pretend you’re a techie startup trying to sell your…

Using Trello to help run a workshop

I’m a bit ambivalent about Trello as a project management tool – I know others love it, but me, I prefer something that looks a bit more spreadsheety. If you’ve not heard of Trello – here’s a video that explains it.…

The soul of a new iPhone

So I got my new iPhone 6 on Friday – don’t judge me, I was due an upgrade anyway – and have been using it all weekend. Here are some early thoughts. 1. The size – it’s a bit too…

Lacking leadership

Recently on my visits to councils and to conferences, and in the conversations I have with people across the public sector, leadership in digital has been identified as an issue. I think the problem is that within many organisations, there’s…

Communicating customer access

I’m at Channel Shift Camp in Birmingham today, organised by my good friend Nick Hill. It’s an opportunity for people involved in customer services in the public sector to talk about ways of delivering services using new channels, such as…