Category EntGov

The Read/Write Organisation

As mentioned in a previous post, I’m just putting the finishing touches to a handbook on the topic of using social technology behind the firewall to make an organisation more interactive, collaborative, better at learning, and that sort of thing.…

Importance of workflow in social technology

From Gartner’s Mark McDonald: Too many people think of a wiki as another knowledge management tool. Knowledge management tools are something that is separate from your day to day workflow. That attitude will need to change along with the technology…

The death of crowd control

James Gardner: The point,  of course, is that if the central thinking is that communications are about crowd control, then organisations are really forcing the many-to-many communication outside their organisation. Although I don’t think we are about crowd control at the…

Technology, learning and knowledge

I had a good time up in Scotland last week, and enjoyed putting together and delivering my talk at the Learning Pool event we ran – which saw a great turnout. My discussion focused on the use of technology in…

Collaborative innovation

This is a great video from John Seely Brown, who is a really interesting guy. His website blurb states that I’m a visiting scholar at USC and the independent co-chairman of the Deloitte Center for the Edge. In a previous life,…

Instruments of torture

Nicely put by Gerry McGovern: Over the years I have been struck by how awfully designed internal systems are. Most internal tools I come across are more like instruments of torture than the drivers of efficiency they are supposed to…

Opportunities for serendipity

Excellent stuff from Andrew McAfee: I think serendipity is part of what underlies Metcalfe’s Law and a big part of the explanation for Eric Raymond’s insight that ‘given enough eyeballs, all bugs are shallow.’ Knowledge workers and their organizations should be doing…

Enterprise mashups

Quite a few people – at least those that read this blog and others like it – are comfortable with the idea of mashups, the activity of taking data from one source, and combining it with one or more others…

Buzzin’ enterprise

Two interesting viewpoints on Google Buzz and its potential application behind the firewall, within organisations. Firstly, Larry Dignan on ZDNet’s Between the Lines blog points out that perhaps Google has Sharepoint, not Twitter, in its sights: The Google Buzz playbook…

Jakob Neilson on intranets

Jakob Neilson has some good stuff in his yearly roundup of intranet trends: Intranet design is maturing and reaping the rewards of continuous quality improvement for traditional features, while embracing new trends like mobile access, emergency preparedness, and user/employee-contributed content.…