Instruments of torture

Nicely put by Gerry McGovern:

Over the years I have been struck by how awfully designed internal systems are. Most internal tools I come across are more like instruments of torture than the drivers of efficiency they are supposed to be. What is even more shocking is that nobody in management cares. There is an almost total lack of leadership.

Published by

Dave Briggs

Head of Digital Operations at Croydon Council. Follow me on Twitter @davebriggs.