The Read/Write Organisation

As mentioned in a previous post, I’m just putting the finishing touches to a handbook on the topic of using social technology behind the firewall to make an organisation more interactive, collaborative, better at learning, and that sort of thing. I’m quite proud of the first line in it: Has there ever been an intranet … Keep reading

Importance of workflow in social technology

From Gartner’s Mark McDonald: Too many people think of a wiki as another knowledge management tool. Knowledge management tools are something that is separate from your day to day workflow. That attitude will need to change along with the technology that integrates wiki technology into the workflow in order to have people say ‘put it … Keep reading

The death of crowd control

James Gardner: The point,  of course, is that if the central thinking is that communications are about crowd control, then organisations are really forcing the many-to-many communication outside their organisation. Although I don’t think we are about crowd control at the department, the fact that we don’t have our new communications channels yet has already resulted … Keep reading

Collaborative innovation

This is a great video from John Seely Brown, who is a really interesting guy. His website blurb states that I’m a visiting scholar at USC and the independent co-chairman of the Deloitte Center for the Edge. In a previous life, I was the Chief Scientist of Xerox Corporation and the director of its Palo Alto Research Center … Keep reading