An online notebook
An online notebook
I’ve made a little video about making better decisions about digital work – basically governance but, like, not rubbish: You can download the slides, if you like. Also: please book on my course if you’d like to join me in…
Eddie Copeland off of LOTI and I recorded a bunch of videos just after Christmas, aimed at senior-ish folk in councils who want to get up to speed on all things digital, data and technology. Here’s one about what I…
The workshop that Lizzie and I delivered went down pretty well, I think. You can find out for yourself by watching it back. It’s a quick canter through different methods of undertaking user research, aimed at those new to the…
One of the elements of the Loosemore definition of digital that doesn’t get as much coverage as the rest is the bit about business, or operating, models. That’s probably because it’s really hard. So I loved having this chat with…
Following on from the workshop I ran with LGiU last week on digital for leaders (which went very well, thank you for asking), I shared a few bits with the delegates – further reading, if you will. Part of that…
Here’s the recording of the workshop I ran this morning which looked at using a simple template to find out more about the service we are looking to digital redesign. We used the example of reporting fly tipping, as well…
It was an absolute pleasure to talk with Neil Lawrence from Dorset Council about the research project he led, using Local Digital funding to find out what the user needs are that using a chatbot might meet. You can watch the video on YouTube. It…
It was an absolute pleasure to talk with Neil Lawrence from Dorset Council about the research project he led, using Local Digital funding to find out what the user needs are that using a chatbot might meet. You can watch…
Here’s the recording of the workshop I ran earlier today on using a process and template to help match user needs to technology capabilities. We worked through the example of an intranet and there was lots of interesting discussions as everyone chipped…
Here’s the recording of the workshop I ran earlier today on using a process and template to help match user needs to technology capabilities. We worked through the example of an intranet and there was lots of interesting discussions as…