One note for the whole week as I haven’t been working. Instead, had a week at home having fun with the family. However, I did occasionally look at a computer, hence the below.
So Twitter/X finally took Tweetdeck away from me, which has made the site a bit less useful. However, I still get way more use from it than any other social site, with the possible exception of LinkedIn, which for people like me is the real winner from the Twitter/X meltdown, I think. Bluesky seems to be picking up members, but it is still very quiet. Mastodon remains Mastodon.
Am back on a Mac now, as my daily driver, and it’s lovely. More on that in a proper post. But one change as a result is that I am now writing these notes in the venerable MarsEdit, which is a great improvement on Simplenote and means I can hit a button to publish them, and not have to faff around copying and pasting.
For what it’s worth, my instinct is that the NHS might be the place that leads (by doing) the settler phase over the next 10-years. Showing by doing. The work of the last 2-years during the pandemic, the recent restructuring, and some conversations with people leading this work all make it sound like they’re explicitly investing in the work of the settler phase. Looking closer to my old home, the Office of the Public Guardian is doing this at a smaller scale.
In 2017, I was asked to ‘make digital happen’ at the council. Digital is such a broad agenda and needs to permeate everything we do and think about in the organisation. Although the ICT function in the council initiated ‘digital’, I didn’t want technology to be the focus of the change activity.
Two opportunities presented themselves in different service areas when we were about to experiment with service design. We engaged FutureGov, who worked alongside service leads, ICT business analysts, content designers and application support officers, exposing them to user-centred design and working in multi-disciplinary teams.
I’m always looking out for good examples of teams working in the open, and this WRA team are doing everything right. If you want to write good weeknotes about a digital project, just do what this team are doing, and you’ll be doing a great a job.
The important thing to pass on from our experience is that change doesn’t happen overnight. Patience and conviction of cause will help solve one problem at a time. You need to forge alliances and earn trust that will help change to happen.
Today is International Women’s Day. So, we asked a few of the women working in technology at Made Tech to share insights about equality and working in the industry, including how they’d change the tech industry for the better. Here’s what they said…
Having lots of features is one thing, winning adoption is another. Microsoft lacked a unifying piece that would integrate these various elements into a form that users could easily embrace. Teams is that piece. Introduced in March 2017, I initially thought there was nothing much to it: just a new user interface for existing features like SharePoint sites and Office 365/Exchange groups, with yet another business messaging service alongside Skype for Business and Yammer.