The Read/Write Organisation

As mentioned in a previous post, I’m just putting the finishing touches to a handbook on the topic of using social technology behind the firewall to make an organisation more interactive, collaborative, better at learning, and that sort of thing.…

The death of crowd control

James Gardner: The point,  of course, is that if the central thinking is that communications are about crowd control, then organisations are really forcing the many-to-many communication outside their organisation. Although I don’t think we are about crowd control at the…

Instruments of torture

Nicely put by Gerry McGovern: Over the years I have been struck by how awfully designed internal systems are. Most internal tools I come across are more like instruments of torture than the drivers of efficiency they are supposed to…

Opportunities for serendipity

Excellent stuff from Andrew McAfee: I think serendipity is part of what underlies Metcalfe’s Law and a big part of the explanation for Eric Raymond’s insight that ‘given enough eyeballs, all bugs are shallow.’ Knowledge workers and their organizations should be doing…

Enterprise mashups

Quite a few people – at least those that read this blog and others like it – are comfortable with the idea of mashups, the activity of taking data from one source, and combining it with one or more others…

Big conference

On Monday (14th) I will be attending the Social Media World Forum Europe conference, at London’s Olympia venue. It looks like quite a big do. I’m also going to appear on a couple of panels, one in the morning and…

Buzzin’ enterprise

Two interesting viewpoints on Google Buzz and its potential application behind the firewall, within organisations. Firstly, Larry Dignan on ZDNet’s Between the Lines blog points out that perhaps Google has Sharepoint, not Twitter, in its sights: The Google Buzz playbook…

Meeting with Microsoft

I had a very interesting hour today, chatting with James Brown and Dave Coplin at Microsoft. James works with the public sector all over the world, while Dave concentrates his effort on the UK. Dave also came along to last…

Full time at the Pool

2010 sees the start of a new adventure for me, as I leave the world of freelancing behind and start full time with Learning Pool – who I have been working for on a part time basis for the last…

Social processes

The following presentation was linked to by Dennis Howlett, who said: The…slideshow from Mark Masterson makes the point that when dealing with exceptions, the best tools available to us are the knowledge that resides in people’s heads. Ergo – the…

Jakob Neilson on intranets

Jakob Neilson has some good stuff in his yearly roundup of intranet trends: Intranet design is maturing and reaping the rewards of continuous quality improvement for traditional features, while embracing new trends like mobile access, emergency preparedness, and user/employee-contributed content.…

Is government a knowledge business?

Enterprise 2.0 is a label Andrew McAfee coined to describe the use of collaborative tools within large organisations, focused on the benefits this offers to non-technical managers rather than technology-for-technology’s sake enthusiasts. In other words: blog, wikis, forums, and social…

Importance of mobile

Mobile platforms are going to be ever-increasingly important to government, not least in terms of communicating and consulting with citizens – especially in terms of engaging with the disadvantaged who are more likely to have a mobile phone than a…

The state of the UK gov blogosphere

(This is one of those posts I really seriously considered not posting, because I’m not sure whether I am talking bollocks here or not. Please leave comments, letting me know one way or the other.) Here’s an assumption of mine…

Lee Bryant on leadership

I keep returning to this post by Headshift’s Lee Bryant, on leadership in the networked society. It’s big, meaty and good. My starting point was the myth that leadership is somehow less important in new, networked organisations. Not so. If…