The Read/Write Organisation

As mentioned in a previous post, I’m just putting the finishing touches to a handbook on the topic of using social technology behind the firewall to make an organisation more interactive, collaborative, better at learning, and that sort of thing.

I’m quite proud of the first line in it:

Has there ever been an intranet that didn’t suck?

We haven’t decided yet just how it is going to be published, other than giving it to customers as part of projects we are working on, but I’m sure it will be available in some form to everyone in the near future.

As a taster for what’s included, here’s a brief outline of the contents. If you’re interested in finding out more, or would like to get hold of it once it is finished, do let me know in the comments or by email.

  1. Introduction
  2. Why this matters
    • Talking about change
    • Learning and knowledge
    • Managing talent
    • Working smarter
    • Innovating
  3. The toolkit
    • Networking
    • Status updates
    • Discussion
    • Collaborative authoring
    • Blogging
    • Resource sharing
    • Idea sharing
    • Note taking
    • Mashing up data
    • Project collaboration
  4. Approaches to implementation
    • Cobbling free stuff
    • Off the shelf
    • Roll your own
    • Use what you have
  5. Culture and the invisible architecture
    • People, process and technology
    • The importance of workflow
    • Wide and shallow, or narrow and deep?
  6. Governance and risk
    • Strategy and policy
    • Training
    • What are the risks?
    • Mitigation
  7. Summary and next steps
  8. Further reading and resources

Bookmarks for December 12th through December 30th

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for June 17th through July 3rd

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for May 14th through June 2nd

I find this stuff so that you don’t have to.

  • TWiki – the Open Source Enterprise Wiki – "A flexible, powerful, and easy to use enterprise wiki, enterprise collaboration platform, and web application platform."
  • How digital engagement can save councils money – A great paper from Anthony at the Democratic Society. Read this!
  • Living in a world of the merely improbable – Great post, covering why organisations need to figure out their approach to digital and how it can help them get through the cuts.
  • Tim Berners-Lee and Nigel Shadbolt speak out on web institute axing | Technology | guardian.co.uk – "Web inventor says that open government data will become increasingly important – but that 'immediate decisions had to be made' on spending."
  • Instant messaging: This conversation is terminated – Interesting article on the decrease in use of IM – it's Facebook's fault, it would appear.
  • And The Long Sought Replacement For Email Is . . . | Forrester Blogs – "Enterprise 2.0 enthusiasts (count me in) have argued for several years that Email’s manifest deficiencies could and would be overcome with open, social, and dynamic 2.0-based communication and collaboration tools. However, there’s also long been the recognition that Email – or rather, Email users – would not go down without a fight."
  • The Coalition: what now for digital? at Helpful Technology – "In terms of public sector IT at least, it looks broadly as through the principles and plans outlined by the Conservatives over the last six months are being brought into effect, with added emphasis on civil liberties."
  • Designing the Big (Civil) Society – it’s DIY time – "But in my experience, whether it’s a group of activists, social entrepreneurs or local government officers, you can’t assume people will easily start co-designing new stuff together – particularly if that involves adding technology. People need to get to know and trust each other, tell stories about what’s worked and what hasn’t, filter inspirational ideas against local realities, think about who does what, where the money comes from, and so on. That’s particularly difficult when you are doing that with less funds then before – as will certainly be the case."
  • The Future of Open Data Looks Like…Github? – "the future to me in this area seems clear: we’re going to see transformation of datasets incorporated into the marketplaces. As the demand for public data increases, the market will demand higher quality, easier to work with data."
  • Government needs a SkunkWorks – "What's stopping us spooling up a Skunkworks? Nothing but the momentum which continues to carry us down the old path. It's inertia, but, as I said, we're at the dawn of something new. Personally, I'm confident that all manner of things which would have been difficult before will now become possible."

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Jakob Neilson on intranets

Jakob Neilson has some good stuff in his yearly roundup of intranet trends:

Intranet design is maturing and reaping the rewards of continuous quality improvement for traditional features, while embracing new trends like mobile access, emergency preparedness, and user/employee-contributed content.

Ideas of enterprise 2.0 are leaking into intranet design, and quite right too.

As per this post, I’m focusing a lot of my attention this year on what goes on within organisations. I dare say that few councils and other government organisations have interactive – and mobile – intranets as discussed by Nielson.

I want to explore what technology people are using and what the barriers are to adoption – and then think about what the solutions might look like.

I’m on the lookout for stories about collaboration and innovation in this space within public services – like the stuff Carl Haggerty is up to in Devon. If you have any examples, drop me a line, or leave a comment.