Wednesday, 7 January, 2026

Nina Belk, dxw – Improving the transition from policy to delivery with service patterns: ‘Service patterns’ are reusable building blocks that help teams to design services end-to-end and front-to-back, in a coherent and consistent way, making them easier to deliver…

AI is not a strategy

AI is not a strategy, it’s a tactic. Once all the fuss has settled down, we will be in a position where specific AI tools are useful in specific circumstances – it won’t have “transformed” anything. We had exactly this…