Daily note for 29 October 2023

LocalGovCamp was lovely last Wednesday but exhausting. I did very well not to drink much at all the night before which definitely helped. But… so many people to talk to, so much going on. I attended way more sessions than I have done previously and I think that was a good move. Sometimes the opportunity to sit (a bit more) quietly and listen is a way to recharge the social batteries. Anyway, it was great seeing people and as always the energy of the local gov crowd, despite all the challenges, is always an inspiration. Credit to Mr Hill for his organising skills, and the sponsors for their support.

Neilly Neil is blogging again, hurrah!

The next innovation igloo is about blogging, don’t forget.

Full Stack Service Design is a model to help people break services down into the parts that make them and understand how all of these parts impact the user experience.”

Imaginary Problems Are the Root of Bad Software.

Abort Retry Fat is a brilliant newsletter about the history of various bits of IT. This one on Lotus, from 1–2–3 to Notes, is a belter.

How to run a daily stand-up – very useful from Alan Wright (as always).

Daily note for 23rd October 2023

I’ve had a quiet couple of weeks here on the blog. Also no newsletters in that time and limited engagement in places like LinkedIn and Bluesky. A dip definitely driven by my mood and stuff going on in life, but also because I’ve had a lot of work on and achieved some good things.

LocalGovCamp on Wednesday this week, in Bristol. First time I have stayed away from home in over a year and ngl I am a bit antsy. It will be nice to catch up with people but also – I suspect – exhausting.

I have been putting together a kind of minimum viable project documentation thing in Google Spreadsheets. There are so many projects on the go in local authorities in particular that require a certain amount of documentation, no matter how old school it might feel. Often though it just doesn’t get done, and that’s largely because there’s often a gap between project document templates, which tend to be large and overblown, and just keeping a list in a notebook, which sometimes turns out to be inadequate.

Of course documentation is never the reason that work fails, but sometimes it can provide a bit of a foundation, and having reasonably nice to use and look at, lightweight documents make it all a bit easier. Of course, I would recommended people make their own copies of this thing and adapt the hell out of it to meet their needs. It’s unlikely they are the same as mine.

In a message to a chum, just now, on blogging: “I think it’s just a case of finding a rhythm that works. I find posting little snippets – or aggregations of snippets – works well for me at the moment. As soon as I try to write 500 words on one topic I seize up”

We ran an Innovation Igloo on Friday last week, on service directories, and it was well attended and people seemed to enjoy it. They now seem to be a regular fortnightly affair on a Friday lunchtime. The next one is on Friday 3rd November at 1pm, and it is about blogging and working in the open.

Service directories are a really interesting example of what is on the face of it a very simple technology answer to a policy problem, but one that with a little imagination could be scaled up and out to help design a new operating model for a whole bunch of local public service delivery – and most importantly, prevention. I need to write it up really. Anyway, well worth checking out the Open Referral standard for directories and the research Jukesie is doing on engagement with said standard.

The humans of digital transformation – a talk for Digital Government North, and reprised for the GDS Speaker Series – lovely stuff from Matt Edgar.

Nice reflective week notes from Alex.

Five for Friday (26/5/17)

Five more nourishing morsels I’ve spotted this week:

  1. LocalGovCamp is back this September in Bristol. Find out more and sign up for the ticket lottery here.
  2. The Disappearing Computer – Walt Mossberg’s last column is a great read on the future of computing
  3. Put employee experience at the heart of the digital workplace – interesting presentation on deploying communication and collaboration technology in your workplace
  4. Digital skills in the workplace – I’ve decided to give this rather dormant LinkedIn group a kick to see if there’s any life in it. If you’re interested in digital skills and confidence at your organisation, do jump in.
  5. I’ve been thoroughly enjoying HBO’s Silicon Valley recently. If you have Sky Atlantic, you can binge on it. Here’s the first season trailer to whet your appetite:

These have mostly all been tweeted during the week, and you can find everything I’ve found interesting and bookmarked here.

LocalGovCamp 2014 thoughts #3 – collaboration is key

I found LocalGovCamp a really refreshing and cheering event this year. I’m going to spend a few quick posts writing up my thoughts.

Mary McKenna brilliantly facilitated an excellent discussion on collaboration – why it is needed, why it hasn’t worked that well up to now, and how that might be fixed.

Some great input came from FutureGov‘s Dom Campbell, who spoke about the some of the challenges trying to implement their Patchwork tool across multiple agencies.

There was also discussion of the limitations of the traditional approach to partnership working – overly bureaucratic, slow to make decisions, agencies working individually to deliver what should be shared objectives, really boring meetings, and so on.

What’s needed is a more agile, responsive and flexible approach to working in partnership to deliver shared outcomes.

This needs to mean organisations sharing people, resources, systems, data and more – and not just tick-box style partnerships.

What’s also vital to to this working are grown up conversations are needed about who can deliver what with the resources they have. This is no time for pride.

LocalGovCamp 2014 thoughts #2 – don’t panic

I found LocalGovCamp a really refreshing and cheering event this year. I’m going to spend a few quick posts writing up my thoughts.

Another thread of discussion was around – as it often is – how do we engage more people with process x, or y.

Catherine Howe led a very interesting session on local democracy, and forming a more holistic view of what that actually is (clue: think active citizens; not politics, elections and councils). My takeaway was that we shouldn’t panic when something we do doesn’t seem to be important to people any more.

Things change, people move on, stuff dies. Something else replaces it.

It’s fine.

Don’t spend too much time and energy trying to prop up a thing that nobody else wants any more – find out what they do want, and build that – whether you’re talking democracy, services, products, whatever.

LocalGovCamp 2014 thoughts #1- culture

I found LocalGovCamp a really refreshing and cheering event this year. I’m going to spend a few quick posts writing up my thoughts.

Lot and lots of discussion about culture and culture change. This discussion has been going on since forever, and if we are being frank with ourselves, it isn’t going to change dramatically soon.

So what to do? Don’t lets make the culture change discussion stop us from doing things. Have a go, fix what you can right now.

It could be that by having enough people doing this at the same time the culture will look after itself.

Let’s do the LocalGovCamp again

Photo by Mark Braggins.
Photo by Mark Braggins.

It’s probably about time we sorted LocalGovCamp out again!

For various reasons it’s going to be running after the summer rather than before, as has previously been the case.

So, the two potential dates are 21st or 28th September. Let me know if you feel strongly one way or another in the comments.

Location will be Birmingham as usual, although I am on the lookout for another (cheaper) venue than Maple House, which rather busted the budget last year and made the vein on the side of my forehead swell to an unpleasant degree.

It will be an interesting time to run the event, as cuts bite deeper into local authority budgets. I’m hoping there will be some discussion about how digital can help councils deliver better services for less, and also how we can tackle some of the digital inclusion issues that will emerge around welfare reform.

As always, I’ll be on the lookout for sponsors once I have an idea around costs – the usual benefactors will get an email soon, but if anyone new wants to chip in, just let me know. An Eventbrite page will be up once the details are all confirmed.

Confessions of a justified camper

A little while ago, Paul Coxon wrote a blog post querying the long term viability of unconferences in the public sector. I didn’t respond, because I felt I couldn’t do so without sounding defensive and chippy.

This evening, the weekly Twitter chat, #lgovsm, was based on Paul’s ideas. I did decide to involve myself, and it turned out that everything I said was defensive and chippy. Ah well.

Paul’s basic point is that there are a lot of unconference type events going on – perhaps too many – and that this saturation means people will soon get annoyed that they don’t get enough out of all these events, all these Saturdays that they have to give up and so the ‘movement’ will implode and the sector will be no better off.

I think my issue here is not necessarily with what Paul is saying – he is of course perfectly entitled to his opinions. Nor am I touchy about criticism of these events – after all, I am only vaguely responsible for two a year, and there’s usually some critique of them afterwards, which doesn’t tend to bother me.

Instead, I think Paul is perhaps criticising a group of events – and I can only speak for the ones I am involved with of course – against a set of criteria (ROI, measurable outcomes etc) that we never aimed to meet – which strikes me as being a trifle unfair.

Unconferences for me are social learning events. People learn from each other. But it’s just one type of learning event, and there’s room for many. I get involved in traditional conferences too, and they can be extremely valuable when done well (e.g. when they have me speaking at them).

So here’s a quick overview of how I see this stuff and why I think that some of the things Paul is talking about don’t matter for me all that much.

1. When I am involved in these things, I have no objectives other than people turn up, sessions are pitched, people talk to one another and there is plenty of smiling. That’s it. Others may have their own outcomes in mind – good for them!

2. The content of the event is of course driven by the attendees and that can have variable results. I’ve attended some sessions at ‘camps that were frankly rubbish. I’ve attended others that were simply a room of people telling one another how great they are. The point is that I could leave, and I did.

The other point is that if people want to spend time discussing how great they are then of course that’s fine and I am delighted to have provided a space for them to do that in.

3. The echo chamber argument is true to a certain extent and not in another. The attendance of the events I am involved in grows all the time and there’s roughly a 50% churn in attendees each time. So new people come, veterans come, and they all add what they feel comfortable with. There’s a lot of agreement, because it’s a self selecting group – and again, that’s fine. But it’s not true to say it is a load of continual back-slapping, because it isn’t. There is debate and disagreement – albeit very polite debate and disagreement.

4. I feel no responsibility for anyone else’s personal development. If you got nothing from an event, then that’s a shame, but at least you tried.

5. The best people to attend an event are those that attend the event. I don’t like the idea of trying to get specific groups along – it’s a melting pot of the enthusiastic, the curious and the weird. Let’s keep it that way.

6. What a good unconference is, at the end of the day, is a room full of interesting people. What people choose to do with within the time and space that they have chosen to be in is entirely up to them.

7. There are lots of ‘camp type events going on. I guess we will now when saturation happens because people will stop going. But of course nobody goes to all of these things (I hope!!) and it’s a case of picking and choosing the best ones for you. Nobody ought to feel under an obligation to attend (unless it’s the sort of thing like when you go to the pub with your mates, even though you really don’t feel like it, just in case you miss something).

8. Sponsors see value in these sorts of events, increasingly so. Also, they don’t ask for ROI, or direct sales, or access to budget holders. They come for two reasons, I think. First, it’s to get to talk to people they rarely get to talk to – often the people who actually use their products, or products like theirs. Second, they just want to support the sector, and a bit of the sector that feels dynamic and motivated.

9. If you feel you can do these events in a better way, that appeals to different people, or more people, then go for it! Steph might even let you have some money to make it happen.

10. It might be that nobody will want unconferences any more, which would be fine by me. They are a pig to sort out, and other than a bit of goodwill, aren’t terribly productive. But it seems to be that for the moment, there is plenty of demand and plenty more people who want to be involved, and plenty of interest in more specific, focus events.

Unconferences are an important part of the learning mix for any sector, but it’s important not to think of them as more than they are, nor to ascribe overly high expectations for what they might achieve.

By the way, UKGovCamp is back on 19th January 2013. See you there?

LocalGovCamp 2012 review


LocalGovCamp passed without a hitch, and indeed it went pretty well. I’m sure it’s the best one so far. In the style pioneered by Dan Slee, here’s my list of takeaways:

  1. New people! Every time we run the event, there’s a churn in attendees. New people means new ideas and perspectives. It’s great.
  2. For some reason running this year’s event was the most stressful yet. Even on Saturday morning I was panicking that something disastrous would happen. Maybe nobody would turn up! But they did, and it was fine, like it always is.
  3. I still believe strongly in LocalGovCamp’s lack of objectives. People need an opportunity to get in a room and talk without the burden of some predefined higher cause. Outcomes do come, of course, but the fact this isn’t a requirement frees people up I think.
  4. The conversation has definitely moved on now. Nobody talked about how great Instragram is, for instance. It was all about delivery, and transformation, not tools.
  5. As well as new people attending, newer people are coming to the fore too. Some of those leading sessions this year were hanging around at the back last time. Again, this is good.
  6. Haggerty, Griggs, Mabbett, BeemanPopham, O’DeaCampbell-Wright, Kidney and co were much missed. But it’s a strength of the movement that this wasn’t terminal.
  7. Nobody makes me laugh as much as Nick Hill does
  8. Dan Slee purchases terrible post it notes, but he is a great facilitator of group conversations. Asks the right questions, prods the right people at the right time. Excellent!
  9. I still think more could be made of the fact that we have (often small) suppliers and local government types together in a room talking about problems and solutions. Space for some creative collaboration? I should think so.
  10. I can’t think of anyone better than Jon Foster to be your taxi driver around Birmingham. Book him now. Dom’s got himself a star there, I think.
  11. All councils should be making more use of open space and networky conversations in their processes. Dom Chessum started it the other week with the #digitalday at Breckland Council. Serious meetings don’t need to be boring.
  12. We need to find a free venue for next year, or at least a significantly cheaper one.
  13. One day, I’d really like to work in local government again.

You can see what content others have been producing about the day here on the coverage page of the LocalGovCamp site.

Photo credit: Pete McClymont

Link roundup

I find this stuff so you don’t have to: