Interesting links 18 March 2022

Things I’ve seen that are worth sharing.

The Policymaking / DDAT Divide – Jerry Fishenden

Despite politicians’ grand ambitions for DDaT since at least 1996, it’s had relatively little impact on radical government renewal and reform. Yet the political ambition has remained fairly constant during these 26 years: to ensure users are the focus, not providers; to design services more closely around people’s needs and lives; and to deliver more effective, and higher quality public services.

Think Links icebreakers a Miro board template that you can use – Emily Webber

These two quick lateral thinking icebreaker games will help participants flex their creative thinking muscles before jumping into your workshops. I love that they help get people checked into the session and open up new ways of thinking, particularly good if you want creativity in your workshop.

How we’re building our data platform as a product – Osian Llwyd Jones

While companies large and small have made considerable gains in building a scalable and sustainable architecture, we’re left with the uncomfortable questions: is what we’re doing truly providing value? Do we really know who our users are and understand their needs? If so, can they generate insights in a fast and reliable way? As long as users don’t complain and pipelines don’t fail, does that mean all is well? For all our investment in data, are we seeing the return?

The Birmingham Digital Approach – Peter `Bishop

As we enter this new phase, I am keen that we now move away from being seen as just an IT provider to the rest of the council to one where we can start to work more collaboratively in partnership with our service leads so that we prioritise, manage our demand, design and shape and build great digital services together; a place where we cultivate and nurture an environment of working in the open; grow our digital talent and become centres of excellence of good practice across our various digital and technology disciplines.

Sharing our new user research templates and guides – Helen Calderon

Today we’re sharing the first of our new user research templates and guides. We designed these for teams working within the council, and they can easily be adapted for teams working in other councils. You’ll find these on GitHub. Download them, make them your own, and let us know if we can make them even better.

5 videos to help leaders understand digital

Following on from the workshop I ran with LGiU last week on digital for leaders (which went very well, thank you for asking), I shared a few bits with the delegates – further reading, if you will.

Part of that was a set of videos on YouTube that cover some of the important areas that folk in senior positions really need to understand, delivered by people with far greater expertise than me.

Here they are – try and get them in front of your senior leadership team, if you can, and book in a chat with them shortly afterwards to help them apply it to your organisational context!

1. Digital Government: Not Complicated, Just Hard – Tom Loosemore

2. Applying digital to everything – Janet Hughes

https://www.youtube.com/watch?v=wy8jgRLej0U

3. Situation Normal, Everything Must Change – Simon Wardley

4. Human-Centered Data Transformation – Kit Collingwood

5. Designing government services that meet user needs – Martin Jordan

Understanding data maturity with Ben Proctor

I had enormous fun last week chatting with Ben Proctor from Data Orchard about the concept of data maturity in organisations.

Data Orchard have identified 5 stages of data maturity, each of which describe the extent to which an organisation uses data to improve the way it works. The stages are: unaware, emerging, learning, developing and mastering.

In this half hour or so, we discuss important topics such as:

  • why using data is a cultural, not a technology issue
  • what some of the technology barriers can be
  • what steps needs to be taken for an organisation wanting to be data mature
  • the state of open data in the UK
  • why bats are interesting in a data sense, much more so than newts

Ben mentions are few projects and things during the conversations, here they are for your convenience:

If audio is your preferred medium, then you can find this on Soundcloud too.

LINK: “An open data standard for planning applications?”

We’re working to find out what a digital planning application service would look like if it were “so good, people prefer to use it”. However, one of the early things we learnt was that high quality data is the key enabler of providing a better digital service. 

Original: https://blogs.hackney.gov.uk/hackit/An-open-data-standard-for-planning-applications

LINK: “Improving London-wide planning data: what we found…”

There are bigger issues at work: software that does not reflect the needs of its users, a Planning Portal that does not collect as much data in a useful form as it could, and teams who might benefit from tapping into another’s information and workflows.

Original: https://medium.com/@SmartLondon/improving-london-wide-planning-data-what-we-found-665de6b27d1a

Five for Friday (2/6/17)

Here’s five dollops of interestingness I’ve spotted this week:

  1. There’s a few interesting digital (and non-digital, for that matter) jobs going at London City Hall.
  2. Digital Transformation: Why Tech Alone Won’t Cut It – a useful reminder that digital and transformation are not necessarily technical terms. Human behaviour and culture are key.
  3. Where terrorists go to chat – thoughtful stuff from Hadley Beeman on security, encryption and the role of government
  4. Not even wrong – ways to dismiss technology – nice long read on technology adoption and why predictions around what will be the next big thing are often (not even) wrong
  5. Lessons from piloting the London Office of Data Analytics – Eddie Copeland talks about data issues at scale:

These have mostly all been tweeted during the week, and you can find everything I’ve found interesting and bookmarked here.

Five for Friday – 4 April 2014

linksFive for Friday is WorkSmart’s weekly roundup of interesting stuff from the week’s reading.

  1. Google Chromebooks at work in the fragmented PC era
  2. How Gmail Happened: The Inside Story of Its Launch 10 Years Ago
  3. A Brief Guide To Selecting A Community Platform
  4. SharePoint, how has the caterpillar turned into a butterfly?
  5. Big Data: What is it and why should I care?
Did you know that WorkSmart has a Pinterest board where loads of cool stuff is shared?

We also now have a LinkyDink group which will automatically email you links to read everyday!

Five for Friday – 7 March 2014

linksFive for Friday is WorkSmart’s weekly roundup of interesting stuff from the week’s reading.

  1. Attention, Please! PC Programs to Stave Off Distraction – can technology help you stop wasting time with technology?
  2. Oppia – a Google 20% project to “enable students to learn by doing online”
  3. The trajectory of ‘cultural change’ matters, as Microsoft demonstrates – even if you’re not interest in Microsoft itself, well worth a read for the culture change stuff
  4. Digital Analytics Fundamentals – a free online course on data stuff from Google
  5. The ART of Collaboration (reprise) – a great, very comprehensive post from Steve Dale on collaboration culture and technology.
Did you know that WorkSmart has a Pinterest board where loads of cool stuff is shared?