An online notebook
Dave Since joining the steering group for LocalGov Digital, I’ve been getting back into the swing of things when it comes to working remotely with people spread across the country. In 2018 it feels like an obvious point to make, but the internet really does make this stuff easy. However, knowing how things are inside many … Keep reading
I’m well chuffed to have joined the steering group for LocalGov Digital, the informal network of bods doing interesting stuff with computers, the internet and change within local councils. I’m leading on communication and am kicking off a few pieces of work to drive up levels of awareness of and engagement with the network. The … Keep reading
Original post from Gavin Beckett With a very small number of exceptions, the established local government technology market is populated by companies that fundamentally do not understand user research. They do not start with user needs or design great user experiences. And they do not use the tools and techniques of the internet age to … Keep reading
Original post from Salman Chaudhri, FutureGov …a different, more nuanced approach to authentication can save councils money in the long run. By focusing on making the transactions that apply to most people as seamless as possible, it can help to reduce additional support i.e. the number of phone calls and face to face contact. An … Keep reading
Finding time to blog is tough, and while I enjoy putting together the Five for Friday posts, you may have noticed that even doing those is tricky. To get myself back into the habit of regularly posting, I’m going to have a go at splitting the idea of Five for Friday up, posting the links … Keep reading