An online notebook
An online notebook
Today, the picture is very different. Socitm policy advocates ‘smart sourcing’ as critical for successful ICT delivery – more aligned with common sense than past Whitehall policies. This is particularly important today, with cloud models offering more flexibility in scale…
Writing great APIs demands we use a range of techniques to improve the way we write code. Pair programming, test-driven development and coding in the open are all important attributes of writing great code and therefore making our APIs reusable…
There should be a situation where outsourcing in the public sector can be managed appropriately and used to complement in-house service delivery and policy-making. The problem is that such a balance demands in-house skills – and we outsourced all of…
We need to prepare for a world where people might not access GOV.UK through their computer or smartphone, but could be using Alexa, Google Assistant or some technology that hasn’t even been created yet. We need to make GOV.UK understandable…
Doing things better is hard because it presupposes you know what you are doing and why you are doing it. You have to understand and be clear on your goals and your vision, and the outcomes you want your projects,…
Transformation is a world away from simply polishing the way things are currently done (the “lipstick on pigs” approach – the tired web- and form-based service design ethos of the past few decades, stuck Groundhog Day-like inside the broken silos…
The movement to modernize government technology has been focused on the delivery of government services using modern technology and best practices. But that is only half the solution; now we must also learn to drive policy and operations around delivery…
The Ad Hoc Government Digital Services Playbook compiles what we’ve learned from four years of delivering digital services for government clients. Our playbook builds on and extends the Digital Services Playbook by the United States Digital Service. The USDS playbook…
Transforming an organisation is fundamentally about working with people to help them do new things and work in new ways. There’s a whole industry built on workplace training with courses, curricula and training providers to fit almost any skills gap.…
“I think we have to accept that there’s going to be legacy stuff out there, and there’s going to be unsupported systems. So it would be better to accept that we’ve got that and come up with strategies for how…