The Centre for Digital Public Services in Wales has published some service patterns, exploring the ‘Book’ and ‘Apply’ patterns. It’s good stuff and to make it really useful, more needs to be done, to embed these ‘patterns’ as steps in…

Doug Belshaw – The (AI) Lottery Is Already Running: AI tools arrived as things you could choose to try: chatbots, image generators, and the like. Pretty quickly, though, they’ve become things employers expect to be used, positioned as ‘things your…

Multiplayer snake in a terminal window, you say? Why not.

Jerry Fishenden – A farewell to forms: Citizens routinely suffer the consequences. Multiple services require us to complete near identical steps — finding and photocopying or scanning documents like passports and utility bills, filling out forms (online and offline) that…

Ben Carpenter shares some recent updates to the service standard (LinkedIn warning): We’ve made it extra clear in ‘Solve a whole problem for users’ and ‘Choose the right tools and technology’ that existing principles to design around users and not…

Interesting writing project from Ben Welby – The Future of (Public Sector) Product Management in a Vibe Coded World: Public service teams are at a kairos moment: a time when a new technical capability invites us to rethink almost everything…

This is so good – Richard Pope has shared the detail as well as the slides for a talk on how his Platformland ideas should be applied to the NHS’ 10-year Plan. Loads to apply across the whole spectrum of…

Harry Metcalfe shares a cautionary tale of vibe coding and security: But the arrival of these tools has – like all development tools that help get more done more easily – raised the security stakes. Tools like Lovable make building…

The legendary email client power users wouldn’t let die: Eudora was, from the very beginning, quirky software built for power users. Like a film director who respects their audience, skipping over exposition and letting them fill in the blanks. It’s…

Mist is an ephemeral, collaborative markdown editor in the browser. Handy!