Will Callaghan – who knows more about this stuff than most – shares his thoughts on how to be a better collaborator, based on his experience with the LocalGovDrupal project.

Lovely to see the new people joining the team in Luton, and introducing themselves on the blog. Welcome to my old pal Kev Rowe 😀

Simon Millier from Adur & Worthing Councils reports on progress with open digital planning (Medium warning): It’s been a busy and productive period for our multi-disciplinary team. As usual we’re balancing the Open Digital Planning project alongside day-to-day business as…

This is neat: Gazette is a lightweight Gmail-to-RSS bridge designed specifically for reading newsletters in standard RSS readers.

Diane Coyle, David Eaves, and Beatriz Vasconcellos – Digital Infrastructure: A government wouldn’t build a dozen roads connecting the same two places. But this happens often with digital services. Countries allocate billions to IT spending without realizing the need to…

The Centre for Digital Public Services in Wales has published some service patterns, exploring the ‘Book’ and ‘Apply’ patterns. It’s good stuff and to make it really useful, more needs to be done, to embed these ‘patterns’ as steps in…

Doug Belshaw – The (AI) Lottery Is Already Running: AI tools arrived as things you could choose to try: chatbots, image generators, and the like. Pretty quickly, though, they’ve become things employers expect to be used, positioned as ‘things your…

Multiplayer snake in a terminal window, you say? Why not.

Jerry Fishenden – A farewell to forms: Citizens routinely suffer the consequences. Multiple services require us to complete near identical steps — finding and photocopying or scanning documents like passports and utility bills, filling out forms (online and offline) that…

Ben Carpenter shares some recent updates to the service standard (LinkedIn warning): We’ve made it extra clear in ‘Solve a whole problem for users’ and ‘Choose the right tools and technology’ that existing principles to design around users and not…