Too busy for Twitter?

A common risk associated with public bodies engaging online in spaces like Twitter is that there’s too much interaction to cope with. It’s something that often gets raised when I am talking with clients. E-government bulletin covered the issue recently:…

What is Facebook?

Here’s the latest of our mini-guides to social technology, where we have had a go at explaining what Facebook is all about. It’s embedded below, but if you can’t see it, you can visit the Kind of Digital site and…

What is LinkedIn?

Here’s another of my short What is… guides – this time it’s about LinkedIn. Embedded below, and as usual, if you can’t see it, you can get the PDF from the Kind of Digital site. What is Linkedin? View more…

What is Twitter?

There was a bit of discussion on Twitter this evening about explaining Twitter to the uninitiated. (If this sounds a bit navel-gazingy, that’s because it probably is. Hang around in any online space for long enough and you soon end…

Electric wok syndrome

In an acerbic review of Google+, John Naughton explains electric wok syndrome, which is always worth having in the back of your mind: A spectre is haunting the technology industry. It is called “electric wok syndrome” and it mainly afflicts…

What I’ve been reading

I find this stuff so that you don’t have to. Civility in service | Public Strategist – "Civil servants should understand the constraints they accept as part of the job. They – and everybody else – should understand the limitations…