Dave Briggs

Saturday, 27 December, 2008

DavePress comments powered by IntenseDebate

I’ve just moved the comments on this blog to the IntenseDebate system. It adds quite a bit of functionality to the comments, including threaded discussions (which are part of the new version 2.7 of WP, but I haven’t upgraded just yet…) and the ability to rate comments as useful or not (assuming you are logged into an IntenseDebate account).

If you have an account, it also means that you can keep a track of the comments you make on other blogs that use the IntenseDebate system, which also produces an RSS feed. The other useful thing for blog owners is that while the comments are hosted by IntenseDebate for the purposes of their services, a mirror of them is still held in your WordPress database, so you switch back to a more traditional way of doing comments without losing anything.

I still think there is an opportunity for a more open way of tracking comments around the web – at the moment the solutions are either tied into everyone using the same service – whether IntenseDebate or something like CoComment – or people doing their own thing, like Steph Gray who tags the blog posts he comments on with a certain keyword in Delicious, the feed from which he then republishes in his blog sidebar.

Anyway, I’d appreciate any feedback you have on my use of Intense Debate here on DavePress.

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Friday, 26 December, 2008

Government spends ‘£16m on media monitoring’?

The Guardian reports that the Conservative Party have unearthed that the spending by the various arms of the UK government on ‘media monitoring’ – ie finding out what people are saying about them – reached the sum of £16 million pounds over the last three years.

Whitehall departments alone spend more than £11m on outside media monitoring companies, including £2.7m in the last financial year.

Quangos including the Arts Council for England, and the Equality and Human Rights Commission, have spent another £2.248m.

The Conservatives pointed to the fact that the government has its own in-house monitoring service, which employs 19 staff and costs £1m a year to run.

The full cost of media monitoring is likely to be even higher, however, because the figures exclude two of the biggest government departments, the Department of Health and the Department of Work and Pensions.

ØThe Conservatives said the two departments refused to provide details of their respective spending because it was deemed to be "commercially sensitive".

That does sound like rather a lot of money to be spending. The quote above does mention COI’s own media monitoring service (see towards the bottom of this page) which I am sure is an awful lot cheaper than commercial alternatives.

Another way of cutting down on this sort of cost, of course, is to make use of monitoring tools on the web. Alright, subscribing to a few Google searches on key terms probably won’t replace the efforts of getting an agency to do it, but it surely would help if individual teams within an organisation are monitoring what people are saying online about their work.

After all, with almost all of the mainstream media now making most of their content available on their websites, I wonder just how much stuff would get missed – assuming you were tracking the right stuff?

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Tuesday, 23 December, 2008

WordPress and domains

After my posting on WordPress for Good, this page was brought to my attention. It states that:

For various reasons related to our WordPress trademark, we ask if you’re going to start a site about WordPress or related to it that you not use "WordPress" in the domain name. Try using "wp" instead, or another variation. We’re not lawyers, but very good ones tell us we have to do this to preserve our trademark. Also many users have told us they find it confusing.

How utterly lame, and also inconsistent for an open source project. This is one of the few times I feel a bit let down by WordPress.

This reminds me a little of the Firefox logo and name copyright farrago. In my view, you should be open or not. An open source project setting rules on what people can and can’t do with a bunch of letters in a certain order is plain daft, in my view.

I’m leaving WordPress for Good where it is for now.

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Monday, 22 December, 2008

My hopes for 2009

I wouldn’t be so foolish as to try and make some prediction for 2009, as they would be bound to turn out to be hideously wrong within a very short space of time. However, I feel a little safer writing a bit about what I hope will happen in the world of govweb / digital participation:

1. We start to get the most out of communities

I want to see everyone making better use of their networks, and creating new, better ones where they are needed. This can be on or offline, or even better a blend of the two. I’d like to see some real appreciation of the role of the manager, or facilitator of communities and more done to bring together the people that get how it can be done. More talking and more sharing would be very nice!

2. Better risk awareness

Believe it or not, in a previous life I was once the risk management officer for a county council. I think a lot of the talk about risk when it comes to the social web is actually just an excuse not to do things that people might find a little bit frightening. This is most true when it comes to the blocking of social websites on office networks, but it can be applied to a number of areas, whether getting involved in online conversations or becoming properly collaborative organisations. The mature approach to risk is to assess them and manage them – but also to take them. Running away leaves you just as exposed as blundering blindly in.

3. Social reporting as learning

I’m still buzzing about the stuff I wrote about here, inspired by David Wilcox. Like many, I have caught the social reporting bug, and now the connection with networked learning has been made, it makes even more sense to me. I hope we see more and more events, workshops, training sessions and conferences incorporate the creation of online learning spaces to make the sharing of stories and knowledge so much easier.

4. Netbooks for all

I’m really excited by the sudden growth in popularity of these small but (usually) beautiful machines. I now have two: an Asus Eee and a Samsung NC10 – the latter more useful than the former thanks to its bigger screen and keyboard. The small price and size of these computers make them ideal for people who might not otherwise buy a PC, and the fact that they come wireless enabled means more people will be able to access the wonders of the web than would otherwise be possible – especially with all these deals around mobile broadband and the like.

5. Digital mentors for government

I like the idea of digital mentors, obviously, as my involvement with Digitalmentor.org and Voicebox has shown over the last few months. However, I keep going back in my mind to this comment from Tom Watson, which mentioned having folk fulfilling the role of digital mentor for government – in other words, providing the coaching and resources needed to let public servants decide for themselves the tools they want to use. I think a simple mixture of awareness-raising and some practical demonstrations, and perhaps an online peer support community, is all that would be needed to get this off the ground. Maybe something to discuss at January’s barcamp?

So that’s some of the things I am hoping for. What about you?

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Barcamp on Ning

The upcoming Barcamp for UK government webby stuff now has a social network, thanks to Ning!

In many ways, this is a copycat …err… following good practice attempt after the excellent network set up by Tim Davies for the UK Youth Online event back in September. Having a more social environment for people to talk to each other before, during and after the event might help foster connections made and help get things done.

Of course, it isn’t to everyone’s taste and those that prefer email can stick with the Google Group and dedicated wiki-ers can use GovHack or the event wiki if they choose to.

I’m overcoming some of the issues I have had with Ning – a lot of the designs are now cleaner than earlier efforts, they are making a good fist (sorry) at getting rid of the ‘adult’ networks, and it’s easy to pull in content from elsewhere. Also, the simple act of paying a bit to get rid of the ads improves things.

So do swing by http://www.ukgovweb.org/ even if you can’t make it on the day to be a part of the conversations around this great event!

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Sunday, 21 December, 2008

FixMyStreet on DirectGov!

Tom Watson reports via Twitter that MySociety’s FixMyStreet is now embedded in DirectGov. On the page in question, a boxout gives you the option of reporting a problem via FixMyStreet rather than through the usual route of DirectGov linking you through to your local authority.

An interesting example of making volunteer effort a part of the ‘official’ government offering. I have had some interesting discussions with some local gov folk about how useful FixMyStreet actually is, so it will be fascinating to see how this is received.

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Putting Citizens First: Transforming Online Government

Paul Canning points us to some remarkably good stuff from government web folk from across the pond in the States: a white paper called Putting Citizens First: Transforming Online Government. Paul writes:

That such a document could exist is solely because webbies in US government are organised and have a voice. ‘Webbies’ meaning professionals with web specific skills, those which have emerged over the past 15-20 years.

It’s language could only come from webbies. We have nothing anywhere close to this document in the UK.

The organisation in question is the Federal Web Managers Council. The vision for this transformation is set out as:

Easily find relevant, accurate, and up-to-date information;
Understand information the first time they read it;
Complete common tasks efficiently;
Get the same answer whether they use the web, phone, email, live chat, read a brochure, or visit in-person;
Provide feedback and ideas and hear what the government will do with them;
Access critical information if they have a disability or aren’t proficient in English.

Paul has reproduced the whole text in his post – it really is required reading.

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Wednesday, 17 December, 2008

Cloudcamb notes

Here are the notes I mananged to make at CloudCamb, which was organised jolly well by Matt Wood (MZA on twitter).

Simone Brunozzi, Technical Evangelist, Amazon Web Services (simon on twitter)

Cloud computing helps answer the ‘prediction problem’ – knowing what your tech needs will be in the future

Need to expand to take advantage of an opportunity

What about periodical demand?

Results in extra cost and delays

lack of power and flexibility in infrastructure

Cloud computing allows a business to: focus on your skills, limit cap ex, scale quickly, reliable, innovate and save money

Principles of AWS: cloud computing, easy to use, secure, flexible, on demand, pay per use, self service, platform agnostic

Services: include S3 – storage, EC2 – virtual server, Cloudfront – content delivery, Database – SimpleDB

By end 2007 AWS were using more bandwidth than all Amazon retail sites put together. S3 objects (basically, files hosted) 800m in q3 2003, 29bn q3 2008

Cloud computing suits cloud computing. No upfront investment, cost effective, follow your success, shorter time to market

AMAZON S3 – Smugmug.com saved $500k pa using S3 (ie just by moving storage of files). Scalable online storage, cheap & reliable, simple APIs (REST, SOAP)

AMAZON EC2 – Vitual servers on demand, from $0.10 per hour, Linux, Windows, OpenSolaris all available. Elastic IP , Elastic Block store, availability zones, SLA 99.95% Licences for software can be paid for by the hour. Animoto Feb 08 80 ‘instances’ of EC2. Then launched facebook app went up to over 3500 by April. Would have been impossible to scale like that traditionally.

AMAZON CLOUDFRONT – Improve content delivery through caching. Easy setup, no committment, 8 locations in US, 4 in europe, 2 in Asia. Elastic and reliable. Tiered pricing.

AWS offers: fault tolerance, scalability, rapid innovation possible, no barriers of adoption, better pricing model, no upfront investment, faster time to market, choice, partners

Who uses? NY Times, Nasdaq, Washington Post, Linden Labs, amongst others

Future: operational excellent, security, certification for developers, international expansion, management console, load balance, auto-scaling, monitoring

EC2 now available in europe – though no Windows stuff

Amazon yet to not be able to provide service to a customer

Toby White – Inkling Software (tow21 on twitter)

Toby is talking about ‘Running a startup in the cloud’

All of Inkling’s servers run on EC2. But cost so far has been more than traditional servers, but that is not what matters. S3 is cheap, EC2 less so.

Ease of use – Inkling have few staff, have better things to do than server admin

Amazon makes process very easy, setting up new instances etc. Scriptable, repeatable and testable. Version controlling of AMIs. Forces you to consider these issues, which is a good thing.

Karim Chine – Computational e-Science in the Cloud: towards a federative and collaborative platform

Karim started by showing just how easy it is to use Amazon EC2. ElasticFox is an FF extension that helps manage the service.

There is a lot of science in this particular talk. I’m not sure I can keep up. It’s something about reproduceable computational results. I think. Just read this, if you want to know more.

Seriously, though, some of the stuff I understood about this show that the ability for people involved in scientific projects to collaborate over the internet in this way is superb, and the technology is clearly pretty innovative, not to mention hugely complicated. Given that I am attending a meeting in a building called the Centre for Mathematical Sciences, I would imagine that a lot of other people here would know a lot more about this than me.

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