The future of comms in local government

The Local by Social online conference (various levels of sign-up required) is turning out to be a bit of a triumph. Yesterday saw some fascinating discussions about various elements of technology (mostly web) enabled change. Well done Ingrid (and team)! One was superbly facilitated by Walsall Council’s Dan Slee, who ran discussion on the subject … Keep reading

(Some of) My favourite bloggers

Here, partly as a thank you to those listed for being so thoroughly excellent, but also as a way of pointing readers to great sources of content, are some of my favourite bloggers. Dan Slee Dan is a phenomenon. He seems to literally give away everything he knows on his blog. He’s a great one … Keep reading

Importance of workflow in social technology

From Gartner’s Mark McDonald: Too many people think of a wiki as another knowledge management tool. Knowledge management tools are something that is separate from your day to day workflow. That attitude will need to change along with the technology that integrates wiki technology into the workflow in order to have people say ‘put it … Keep reading