Online social media surgery

I love the social media surgery concept, which was pioneered by Pete Ashton in Birmingham, used by me at UK Youth Online and then turned into something amazing by Pete, Nick and others in Birmingham.

I think there is a lot of value in having an online equivalent, just a place where people can ask questions about this stuff and hopefully get some answers from anyone who is browsing at the time. So I have started to build something.

It’s is very much early days, but the prototype site is at socialmediasurgery.com. It’s (obviously) built in Drupal, and as far as I have got so far is repurposing the blog function to act as questions, and comments as answers. Sophisticated it ain’t.

You can add a profile with some details of who you are in it, which might help you get the answers you need, or decide whether you trust the people providing them. There is also a simple rating system in place for answers, so if a response has one star it might well be worth taking with a pinch of social media salt.

Beyond changing a few colours, I haven’t got near to theming the site, I thought it far better to get the features in first. So if it looks like the default Drupal theme, it is. I will get round to changing it at some point.

Other stuff I want to get in:

  • Make the voting system more sophisticated for answers, so the top rated ones float to the top, say, or at least are displayed in a sidebar somewhere
  • Have some kind of karma system, so people who provide well rated answers get some kind of authority rating
  • Ability for users to mark a question as something they are also having problems with

…and probably loads of other stuff too.

So that’s it really. Please let me have any feedback or suggestions, but otherwise, let people who might benefit from the site know about it, and of course do register yourselves in case you can help someone, or get some help yourself…

Digital mentors picking up speed

Things are starting to pick up with the digital mentors initiative, which is a part of the digital inclusion programme supported by the department for Communities and Local Government.

There is now the option to express an interest in tendering for the money to run the pilots, which is a reasonably healthy £900k. To help support this process, there is a workshop being held at BERR on Victoria Street, London on 19th November between 3 and 5pm.

Further developments have seen UK Online Centres, one of the obvious candidates to put in a bid, reach out to the community being developed at www.digitalmentor.org through a blog post by the Managing Director of UKOC, Helen Milner. This is great news – rather than use their own website to push out messages, UKOC are going where the people are to enable collaboration on their bid. Helen wrote:

We all obviously share a passion to ensure that the digital mentor programme is a success, and that it embraces the best of community development and technological innovation. I’m keen to discuss ideas for the programme here on this blog so that we can use open innovation principles to develop a bid together.

Do come to the blog, the wiki and the email list and help out in any way you can.

David Wilcox as ever has his finger on the pulse, and has produced an excellent summary post over at Social Reporter, including pointing out the exciting news that Ruralnet are also keen to be involved. He writes:

UK Online Centres have the local presence, experience and capacity to head up a bid, so I hope they are willing to do that. Ruralnet also have a strong track record through their work with Net:Gain and DirectSupport. Together with independent trainers, consultants and activists we can put together a strong core team, with an oppen invitation to others to join.

There seems to be some real coming together over this: an acknowledgement that a) no single organisation or individual has all the right answers to meet this challenge; and b) that this is too important a project to be allowed to go wrong.

By working together, we can make sure this succeeds.

Bookmarks for October 30th through November 6th

Stuff I have bookmarked for October 30th through November 6th:

  • Change.gov – Obama's pre-inauguration website. *Great* URL!
  • Sunderland Community BarCamp – Sunderland Council appear to be hosting their own Barcamp. Crazy!
  • Innovation Catalyst | The Young Foundation – "Despite all the good work of the last decade in local government, there is still a need within the sector to develop new approaches to delivery if we are going to meet the challenges facing public services both now and in the future."
  • The cynicism at the heart of the communities agenda – "With this in mind, the proposed duty on local authorities to "promote democracy" is not only a curiously bloodless way of engaging the disengaged. More worrying is the notion that democracy can be imposed by diktat. This authoritarian bent to the communities agenda reveals a thinly veiled attempt to paper over the exhaustion of politics and the increasing isolation of a clueless and desparate political class. "
  • Demos | Publications | Network Citizens – "humans are social animals, spinning intricate webs of relationships with friends, colleagues, neighbours and enemies. These networks have always been with us, but the advance of networking technologies, changes to our interconnected economy and an altering job market have super-charged the power of networking, catapulting it to the heart of organisational thinking."

Busy, busy

Sorry for the light blogging of late, but I have been jolly busy of late, not least with moving house. I’m now resident in Cottenham, near Cambridge. Do come and say hello if you are ever nearby.

Here’s a couple of morsels to chew on before I can get back in the blogging swing of things:

  • I’ve started work at DIUS! I’m doing two days a week working for Steph Gray, building WordPress sites and helping implement some other social media goodness, including some training for civil servants. Should be fun!
  • Since moving to Cambridge I have wanted to see if a similar social media scene could be started here as is happening in London and Birmingham. Maybe the coworking collective could be the start of that.
  • Tomorrow (Wednesday 5th November) I’ll be at Public Sector ICT 2008 near Northampton with Steve Dale, running a social web workshop which no doubt will feature the beautiful game at some point.
  • I haven’t forgotten about ReadWriteGov and I promise that some content from the day – which was a rip-roaring success, by the way – will go up on the blog soon. Before the end of the week? I should hope so. Also, look out for some new RWG events near you soon!
  • Public Sector Forums are running a GovWeb type event on the 4th December in Edgbaston. I’ll be talking about social web stuff there. It will be great – so do sign up for it. More details on that soon.
  • Finally, welcome to Twitter, Bracknell Forest Council!

Bookmarks for October 25th through October 28th

Stuff I have bookmarked for October 25th through October 28th:

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