Monday, 21 December, 2009

RSS readers

Read/WriteWeb has an interesting piece on RSS aggregators, and whether they really matter any more:

One of the interesting trends of 2009 has been the gradual decline of RSS Readers as a way for people to keep up with news and niche topics. Many of us still use them, but less than we used to. I for one still maintain a Google Reader account, however I don’t check it on a daily basis. I check Twitter for news and information multiple times a day, I monitor Twitter lists, and I read a number of blogs across a set of topics of most interest to me.

Ross Mayfield, head honcho of enterprise collaboration platform Socialtext, picks up on it:

We all know that Twitter cannibalized RSS Reader habits with something simpler and social. And innovation happened elsewhere for aggregation with simple focused things like Techmeme. And that enterprise RSS innovation moved away from clients. But iGoogle and Netvibes widgets as Twitter clients were developed by third parties. Perhaps it was innovator’s dilemma on a compressed scale, but the Readers didn’t expand what could be read.

I was thinking about this the other day, when, randomly, I checked into Bloglines for the first time in literally years. Bloglines was the first RSS reader I ever used – it was the RSS reader I used when I didn’t know what an RSS reader was.

It was awful, and hadn’t seemed to have been updated since 2004 when I used it regularly. I use Google Reader these days, like most people I suspect. Well, most of the people who use these things at all.

I like what Dave Winer has to say about this. RSS readers are about news:

News. Stuff that’s new. When you want to find out what’s new you don’t want to know everything, you can’t. The world is too big. There’s too much happening. If you were to get a true readout of the number of stories you didn’t read, just today, it would number in the millions. It’s a pointless number. As if it would mean anything if you got the number to be zero. All it would mean is that you spent every waking moment reading, and you had no idea what any of it meant. It wouldn’t make you smarter, happier, worth more, have more friends, get laid more often, go to heaven or become a saint. Reading every story is a meaningless concept.

It’s like Twitter, or any any other social media stream: You don’t have to read it all.

I check my Google Reader several times a day. When I’m drifting, struggling to concentrate on something, I find it a really good way to tune back in again, to read something thoughtful that gets me thinking.

It’s also a great source of new ideas. Twitter is good for that, but it uses up too much clicking to get through to stuff. People say that Twitter is better because of the trust thing. But I trust the people whose blogs I subscribe to – that’s why I subscribe to them.

Maybe the reason why I’m still a heavy user of an RSS reader – I think blogs matter and like them. I like to have the ones I consider good and useful easily accessible, and the reader does that for me.

PermalinkRSS readers

Bookmarks for December 17th through December 21st

Awesomeness off of the internet for December 17th to December 21st:

PermalinkBookmarks for December 17th through December 21st

Thursday, 17 December, 2009

The state of the UK gov blogosphere

(This is one of those posts I really seriously considered not posting, because I’m not sure whether I am talking bollocks here or not. Please leave comments, letting me know one way or the other.)

Here’s an assumption of mine which is pretty important to this post: that people blogging is important, and a Good Thing. There are a number of reasons I think this way – mainly that blogging is a great way to develop and share ideas, to create a movement, to develop a reputation. A healthy and active blogging community in a sector means that it’s a sector where there is a lot of creativity. It means that sector is an interesting place to be.

I don’t think the public sector blogging space in this country is anywhere near as developed as it should be. There are too few voices, and often one gets the impression that these bloggers struggle somewhat under the pressure that is created by the fact that too few others are joining in. This isn’t anyone’s fault, of course, and there are a number of reason why blogging amongst public servants hasn’t particularly taken off:

  • Lack of time
  • Lack of backing from up high
  • Lack of stuff to write about

…and no doubt plenty of others.

Let’s look at who there is at the moment, blogging regularly about government in a useful way:

There may be a couple of others that I have missed. There’s also a bunch of people outside government – but with, let’s say, an interest – who blog, like Simon, Dom, Nick, William, Jeremy, Shane, and me to name a few.

Public sector blogs does a nice job of aggregating this activity.

Obviously people write blogs about what they want to write about, and no one should be mandated to blog, or to write about certain topics. But I’ve been really getting into some of the tech analyst blogs recently, many of which focus on issues that are of great relevance to people working in public service: how to we go about getting adoption of ‘2.0’ ways of working within large, enterprise scale, organisations?

Check out some of these examples:

I love these blogs – full of insight, research, evidence, opinion, news, challenge and views. Wouldn’t it be great if there was a community of bloggers doing just this sort of thing for UK government?

I think we need a strong, vibrant blogging community in and around government providing some real analysis of what is happening, and some real thought-leadership in terms of what should be happening.

This should be tied to a conversation that I have been hinting at recently around not talking about social media as an end in itself so much as how we get news ways of working adopted in government, tied into technology enabled change around software as a service, cloud computing, collaborative technology and so on. Who’s blogging about what the vendors are offering government and whether it’s any good or not?

Are we that far away from this now? Does anyone actually need it? Am I way off the mark here?

I’m planning on convening a ‘State of the UK gov blogosphere’ session at the UKGovCamp in January where we can talk about some of this, and maybe do some planning around how we can get more blogging going in a more sustainable way within and around public services.

PermalinkThe state of the UK gov blogosphere

Bookmarks for December 12th through December 17th

Awesomeness off of the internet for December 12th to December 17th:

PermalinkBookmarks for December 12th through December 17th

Tuesday, 15 December, 2009

LocalGovCamp London is on!

We’ll keep it *very* local so as to not get confused with UKGC10.

This will be an all-day event on (or around) 25 Feb in partnership with IDeA. Venue will be Central London. Exact date and location tbc.

Themes will be relevant to anyone working with local government in the social media/digital engagement space. We are aiming to create spaces for discussion and engagement, the sharing of experiences and creation of new ideas. Conversations are encouraged. We will have lots of parallel sessions and break-out spaces. In the tradition of localgovcamps, you set the agenda in the beginning of the morning and afternoon sessions.

Apart from local authorities, MPs, councillors, ICT and social media specialists, we are inviting arts centres and other local heroes to work with us on involving their existing communities in learning how to engage online.

So even if you’re not able to make it for the whole day, come for however long you can!

You can register for your ticket on the Eventbrite page.

PermalinkLocalGovCamp London is on!

Monday, 14 December, 2009

City of Angeles moves to Google Apps

Interesting!

Google Apps will also help conserve resources in the city’s Information & Technology Agency (ITA), which is responsible for researching, testing & implementing new technologies in ways that make Los Angeles a better place to live, work and play. Because the email and other applications are hosted and maintained by Google, ITA employees who previously were responsible for maintaining our email system can be freed up to work on projects that are central to making the city run.

By ITA estimates, Google Apps will save the city of Los Angeles millions of dollars by allowing us to shift resources currently dedicated to email to other purposes. For example, moving to Google will free up nearly 100 servers that were used for our existing email system, which will lower our electricity bills by almost $750,000 over five years. In short, this decision helps us to get the most out of the city’s IT budget.

The decision to move to Google Apps was not taken lightly. The city issued a request for proposals and received 15 proposals, which were evaluated by city officials. The top four proposals were invited to give oral presentations, with CSC’s proposal for Google Apps receiving the highest marks. This decision was reviewed and discussed by the Los Angeles City Council which, after a healthy debate, voted unanimously to move forward with Google Apps.

Here’s a video for more:

PermalinkCity of Angeles moves to Google Apps

Saturday, 12 December, 2009

DavePress bookshop

I’ve always wanted to own a bookshop. Somewhere nice and quiet, with tables to sit down and read, some sort of tea and coffee arrangement and plenty of books to browse and buy.

I’m obviously not ever going to have one – after all, if Borders can’t cope, then how could I? But I can have a virtual arrangement, thanks to Amazon’s astore service.

You can find it here. I’m still stocking the shelves, but you should find some good stuff in there. In fact, they are all books I have read and liked, so you can blame me if they’re crap.

Disclosure – I get a few pence every time you use the bookshop. I’m not going to get rich out of it, though!

PermalinkDavePress bookshop

Friday, 11 December, 2009

Bookmarks for December 9th through December 11th

Awesomeness off of the internet for December 9th to December 11th:

PermalinkBookmarks for December 9th through December 11th

Wednesday, 9 December, 2009

The biggest mistake councils made with online engagement

It’s frequently costly. It almost always achieves little. It lets people tick the “use the internet to engage with the public” box without actually achieving much.

I am, of course, talking about webcasting council meetings. The idea has honourable roots. But the world has moved on.

Both print and broadcast media have steadily moved away from providing lengthy, verbatim reporting of what goes on in elected bodies. That’s despite such coverage being very cheap and easy to produce. Stick a journalist in front of the Parliamentary TV channel, give them a bookmark to Hansard and you’re away. Yet the volume of such coverage has fallen hugely in the last few years – because it’s not what the public wants.

We may wish the public thought otherwise, but when the public is so clearly turning its back on being interested in such verbatim coverage, it’s rather implausible to think that they would lap it up for their local council, if only it were available.

It is therefore no surprise that the audience figures for council webcasting are almost always low. It is a telling sign that it is extremely rare to find a council boasting about the size of its webcast audiences. To be fair, there are some niches and exceptions, but overall the picture is clear: webcast council meetings don’t get much of an audience.

That has been consistently the case, as the systematic evaluation of pilots back in 2005 as part of the Local e-Democracy National Project showed. None of the pilots got a large audience.

It is true that the number of members of the public turning up in person to council meetings is often so small that a tiny online audience can seem quite large by comparison. But it is not an audience that comes for free.

Webcasting costs. It costs money that could be spent elsewhere. Council webcasting is relatively cheap compared with big council IT projects, but it’s relatively expensive when compared to the costs of exploiting social media tools. For example, Croydon’s £33,000 budget for its 2006-7 webcasting pilot could have paid for a substantial social media campaign.

It isn’t just the immediate audience that is limited, so is the follow up audience because by locking up content in audio-visual format webcasting hides it from search engines. That is starting to change, with some speech to text conversion technology starting to creep in to search tools, but for the moment the money spent on webcasting usually could more effectively be spent on putting other content online in search engine friendly ways that serve the public.

A few less minimalistic pdf files of agendas and a few more pages rich with background information and links would go much further than many a webcast.

Webcasting does, perhaps, have one plus point. Councils often cover the basics when it comes to promoting webcasting: mention in the council newsletter, mention on the council website, mention in their email list. Added up this marketing still doesn’t provide a decent audience – which is a healthy reminder of how not only does the substance have to be attractive but also how hard you have to work to build up a decent website and email audience to which you can promote activities.

But overall, whilst piloting webcasting made sense, now we know the lesson: it rarely delivers.

Mark Pack is Associate Director, Digital at Mandate Communications (www.YourMandate.com). Previously he was Head of Innovations at the Liberal Democrats, heading up the team which arranged the first use of Google Video by a major UK political party, the first UK party leader on YouTube and the first UK election campaign to use Ustream. He blogs about politics, history and technology at www.MarkPack.org.uk. He’s on Twitter at @markpack.

PermalinkThe biggest mistake councils made with online engagement

Tuesday, 8 December, 2009

Bookmarks for December 6th through December 8th

Awesomeness off of the internet for December 6th to December 8th:

PermalinkBookmarks for December 6th through December 8th

Monday, 7 December, 2009

Lee Bryant on leadership

I keep returning to this post by Headshift’s Lee Bryant, on leadership in the networked society. It’s big, meaty and good.

My starting point was the myth that leadership is somehow less important in new, networked organisations. Not so. If anything, it is more important than ever, but the focus and practice of leadership is changing; and if we are to engage leaders and involve them in the development of social business structures, then we need to be able to understand and address their challenges and issues using language that resonates with them.

He provides some slides from a talk he recently gave on the topic, which give a nice overview – though I really do recommend you read – and re-read – the whole thing:

Here are Lee’s three starting points for developing the required new forms of leadership:

  1. Identifying and nurturing future leaders
  2. Enable leaders to have presence and intimacy at scale
  3. Give everybody a chance to demonstrate community leadership

Go read the rest.

PermalinkLee Bryant on leadership

Sunday, 6 December, 2009

Tweetwally

tweetwally is a terrifically simple site that lets you create your own pages that track what is being said on Twitter.

It’s a great way of sharing tweets on a topic with people who perhaps aren’t hardcore Twitter users.

I have set one up that tracks any tweets that have localgov in them. If anybody in local government wanted to demonstrate the use of Twitter in having conversations about local gov, they just need to load up the page, without having to mess about with searches, or lists, or whatever. It’s at http://localgov.tweetwally.com/.

Great work by Clockwork to produce a nice little site.

Hat tip to Matt Jukes for pointing it out.

PermalinkTweetwally

Bookmarks for December 2nd through December 6th

Awesomeness off of the internet for December 2nd to December 6th:

PermalinkBookmarks for December 2nd through December 6th

Technology is not the thing

Last week I spoke at the Online Information conference. It was a session about Twitter, where Karen Blakeman did a great job explaining the whole thing, and how organisations can make use of it. Then I stepped up and told a few jokes about government is – and should be – using Twitter.

Here’s the slides, for what they’re worth. Try and imagine a pillock gurning at you while you read them, it’ll provide some context.

Now, there is a thing here, and this is what it is: I don’t like doing tool-focused talks. One reason is that people get the impression that I am saying that everyone should be on Twitter, say.

To be swearily honest, I really couldn’t give a shit whether you use Twitter or not. I might write things that make it easier for you, but I would hate to feel like I’m making promises that it will change your life, or transform your organisation. It probably won’t. Things don’t tend to work that way.

I’m not trying to distance myself from Twitter, here. I still use it a hell of a lot, and my life would be poorer without it. The point I am making is true of any single technology, and goes back to the idea that, actually, the interesting things about the internet and its effect on society – and government – has nothing to do with computers.

Instead of encouraging people and organisations to use Twitter, or whatever, I want to encourage them to listen, to collaborate, to be transparent and open, to take notice of the things their employees say, to be flexible and agile and able to react quickly to changing circumstances.

Technology makes this easier. It provides a platform where it can all happen. In some cases it might be the key that unlocks the door to all this activity. But technology is not the thing.

PermalinkTechnology is not the thing

Wednesday, 2 December, 2009

Bookmarks for November 29th through December 2nd

Awesomeness off of the internet for November 29th to December 2nd:

PermalinkBookmarks for November 29th through December 2nd

Tuesday, 1 December, 2009

A quick start guide to Twitter

Twitter Guide You will all be delighted to know that I have written a handy quick-start guide to Twitter for people who work in and around government!

I have had loads of requests for this, from people who can see that Twitter is taking off in a big way, but who also just can’t quite make their way around the service enough to make the most of it.

The guide takes absolute beginners to Twitter right from the start – explaining what Twitter is, and how to sign up – right through to replying, retweeting, hashtagging and using tools to measure success.

It’s free to download, just click the cover graphic or the text link below!

Download Learning Pool’s Twitter Guide

I’d love to know what you make of it, and if you have any suggestions for an updated version. Maybe you have an idea for another subject crying out for the Briggs treatment. Drop me your comments using dave@learningpool.com or send them via Twitter to @davebriggs.

And don’t forget, you can follow Learning Pool on Twitter too – @learningpool.

PermalinkA quick start guide to Twitter

Sunday, 29 November, 2009

Bookmarks for November 27th through November 29th

Awesomeness off of the internet for November 27th to November 29th:

PermalinkBookmarks for November 27th through November 29th