📅 Daily Note: December 12, 2024

It looks like – thanks to some heavy debugging and re-developing from Steph – the new way of creating the Daily Notes is working! I’ll write up the thinking about it and how it works shortly. # – micropost 22785 The Foundations of Great Product and Service Design by Carrie Swatten (via Roger).   # … Keep reading

📅 Daily Note: December 11, 2024

Digitisation, politicisation and the civil service by Martha Lane Fox: Today’s reality is clear: digital skills are no longer optional extras. Data analysis, digital service design, agile project management, let alone the nuance needed in understanding new AI tools, have become as essential to governance as policy writing and stakeholder management. This shift creates real … Keep reading

📅 Daily note for 4 October 2024

Jukesie shares his ideas⬈ for the new Digital Centre Design Panel⬈. They are very sensible. # Steve⬈ has shared a really good looking intro to product management course⬈ – it’s online and free. # How government defines a service⬈ (via Neilly⬈) When we talk about a service, we mean all the things that government collectively … Keep reading