Who retweeted you?

I didn’t know you could do this. Maybe you don’t either, so I’ll share it. How do you find out which of your tweets have been retweeted, and by who? Turns out, by looking on the Twitter website! First, go to twitter.com and log in. Then click the little ‘Retweets’ tab just under the updates … Keep reading

Police, Twitter, and riots

Really pleased to be able to publish this post from Cisco’s Jeremy Crump on the use of Twitter by the police, with specific reference to the recent disturbances in London, Birmingham and other cities. The widespread use of social media has been a significant feature of the riots in England over the last week. Looters … Keep reading

Too busy for Twitter?

A common risk associated with public bodies engaging online in spaces like Twitter is that there’s too much interaction to cope with. It’s something that often gets raised when I am talking with clients. E-government bulletin covered the issue recently: A second delegate from an NHS hospital trust told the group that her communications team … Keep reading

What is Twitter?

There was a bit of discussion on Twitter this evening about explaining Twitter to the uninitiated. (If this sounds a bit navel-gazingy, that’s because it probably is. Hang around in any online space for long enough and you soon end up in meta-conversations of this type.) Emma Maier of the Local Government Chronicle is organising … Keep reading

What I’ve been reading

I find this stuff so that you don’t have to. Civility in service | Public Strategist – "Civil servants should understand the constraints they accept as part of the job. They – and everybody else – should understand the limitations on public speech (not quite the same thing) which are part of the deal." Using … Keep reading