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Community spirit: supporting CoP facilitators

IDeA

You can read some of my words of wisdom about IDeA’s Communities of Practice platform and the CoP Facilitator’s day out at IDeA Knowledge. The interviews and articles were done by Ray Khan.

While Briggs found the fact that he now knew he was “not alone” a simple but valuable outcome of the day, he also felt he had more of a grip on what CoPs mean for local government.

“We’re trying to sell two very ambitious concepts with this platform. Firstly, we are asking people to tear down silos and start working together and sharing our knowledge – something that is an anathema to some elements of local government culture. Secondly, we are asking them to do so using the web, with blogs, wikis and forums!”

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BookZilla

BookZilla

BookZilla is another customised search site, like LGSearch, that I knocked together this afternoon.

I think it is pretty obvious what it does. I’m running it through Palimpsest, the books discussion site I facilitate, with any ad revenue going towards the maintenance of the forum.

BookZilla

BookZilla

BookZilla is another customised search site, like LGSearch, that I knocked together this afternoon.

I think it is pretty obvious what it does. I’m running it through Palimpsest, the books discussion site I facilitate, with any ad revenue going towards the maintenance of the forum.

Hospital Waiting Room Blogging?

Iain Dale points to something which I thought would be very interesting:

If you want to know why the NHS is in an administrative mess read THIS post on the 2020health.org site. It is a live ‘waiting room’ blog.

Although, it’s not quite that, rather a what appears to be a static news article at 2020health.org.

It certainly brings home the utter hopelessness of hanging around, waiting in hospitals:

It seems that in order not to breach the waiting time target, clinics like these are quadruple booked. 200 patients were booked in this afternoon with no increase in the four doctors usually on duty as when there are 50 patients. I’ve been handed a copy of the complaint form to fill in – they have a ready supply. Yet most people around me declined the form, preferring to moan rather than write.

Now here’s a thought, though. Rather than feedback or complaint forms, what if hospitals, and other public sector service deliverers, provided a platform for views to be provided, whether through a blog or some other medium, allowing for instant airing of views but also the opportunity for others to respond in real time?

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