Friday, 19 March, 2010

Celebrating connections

Thanks to Michael Norton for sharing this in the Communities of Practice – a really interesting read about social networking and knowledge management. I suspect that the KM term probably brings people out in hives these days, but in times…

A digital engagement glossary

This glossary of social media and digital engagement terms comes from a recent piece of my strategy work. It’s skewed towards the government sector, in terms of language and examples. Feel free to use any of this that might be…