Eddie Copeland writes helpfully and convincingly on the future of local government digital leadership following the mention of it in the government digital blueprint. Tried to pull out a bit for a quote but couldn’t it was all good.
In all the research work I have done in the last year or so, leadership comes up time and time again as being one of the biggest things holding local government back from making the most of the digital opportunity.
The Somerset Council target operating model is quite nice, I think.
Phil ‘The Rumenator’ Rumens on service patterns:
A lack of common service patterns can prove costly within a single organisation too. We’ve all read reports of spiralling costs and lengthy delays in pubic sector IT projects, and in part this can be attributed to the desire for bespoke functionality resulting in tweaks or even wholesale redesign of how a platform functions to meet the unique service designs of that organisation.
He isn’t wrong to flag this. I’ve been noodling around with this idea a bit in the last few months, which I need to blog about at some point.