Carl Haggerty – Introducing the Chrysalis Work:

Working in a council right now can feel a lot like being inside a chrysalis. The old shape of things is still visible – job titles, structures, budgets, habits – but much of what we relied on no longer quite fits, and what’s emerging isn’t yet clear.

The language of “transformation” is everywhere. New operating models, corporate programmes, refreshed strategies, renamed projects – on paper it looks and sounds like big change. But when I tune into what it actually feels like inside, most of what has been labelled “transformation” has been far more modest: service‑by‑service tweaks, done at pace, layered onto old structures, old habits and the same silos that quietly shape everything.