Wise words as always from Catherine Howe – Change is a layered thing: There is an alchemy to taking stuff you have already and turning it into something different but I think that’s the essence of organisational change. You are…
An online notebook
An online notebook
Terrific list of recommended posts from Steve Messer.
I hadn’t noticed that Canva had bought Affinity and made it free. How long it will stay that way, who knows, but seems a good deal to grab for the meantime.
Nina Belk, dxw – Improving the transition from policy to delivery with service patterns: ‘Service patterns’ are reusable building blocks that help teams to design services end-to-end and front-to-back, in a coherent and consistent way, making them easier to deliver…
AI is not a strategy
AI is not a strategy, it’s a tactic. Once all the fuss has settled down, we will be in a position where specific AI tools are useful in specific circumstances – it won’t have “transformed” anything. We had exactly this…
Dennis Vergne – The Hidden History of Relational Public Services: From the Coal Mine to the Front Door: It is not a single invention, but a recurring discovery made by different people in different decades (miners, social workers, nurses, economists,…
Catherine Howe – We need new feedback loops: If we want to think differently together then we need to create new feedback loops and the chance to gain confidence in new approaches. Many of the professional networks that we have…
A bit of snow this morning
The view over the field at the back of our house this morning.
📅 Daily Note: December 2, 2025
Gavin Beckett – Harnessing the changing landscape of local government to create internet era organisations: Effective responses to complex, long-standing social challenges need to be co-designed and co-produced with people and community organisations that grow from the ground up. Modern…
📅 Daily Note: November 25, 2025
Richard Pope – Preventative healthcare: designing for the service loop: # – micropost 23148 Katherine Wastell – Every organisation has some madness: If everyone spots the problems but no one takes responsibility, things will only get worse. Accountability is the…