LINK: “Salesforce adds low-code tools so everyone can automate their CRM workflow”

Probably the most important aspect of the new tools announced today is that they are based on the Lightning Design System, and so form part of the entire landscape of tools used to build Salesforce CRM applications. In earlier generations of the Salesforce platform, people often came up against what insiders used to call a ‘declarative cliff’, where they would come up against one small element that couldn’t be done via point-and-click, and then the whole process would have to be coded from scratch. Because the new tools are part of a single platform, the objects and process flows they create can be fine-tuned in Lightning App Builder, or handed over to a developer for more in-depth coding as required.

Original: https://diginomica.com/2018/09/13/salesforce-adds-low-code-tools-everyone-automate-crm-workflow/

LINK: “The Importance of Product Management in Government”

…the approach taken to build and deliver digital products needs to evolve to take advantage of modern software development methods including agile iterative development, human centered design, and continuous delivery. Despite fancy design labs and alleged “digital transformation” capabilities, most vendors and government agencies continue to deliver digital products using traditional project management and waterfall development methods.

Original: https://medium.com/the-u-s-digital-service/the-importance-of-product-management-in-government-b59933d01874

LINK: “Slack must use cash hoard to find new ways to keep competition at bay”

Slack’s success has always been a bit surprising because it’s facing off against giants like Microsoft, Facebook, Google, Cisco, Salesforce and many others, all gunning for this upstart’s market. In fact, Microsoft is giving Teams away for free to Office 365 customers. You could say it’s hard to compete with free, yet Slack continues to hold its own (and also offers a free version, for the record).

Original: https://techcrunch.com/2018/08/22/slack-must-use-cash-hoard-to-find-new-ways-to-keep-competition-at-bay/