Dave

Dave

A GDS approach to internal systems? Please?

The Government Digital Service is the UK government’s solution to the issue of ensuring that government services are accessible and usable for citizens online. Quite rightly they have received plaudits for their approach to service design and delivery. This is…

What’s on your tablet, Matt China?

Matt China previously worked in local government, where he championed new ways of working in his authority. Due to recent senior management restructure he is now looking for a new job, preferably with a more ‘agile’ organisation. All offers can…

Where does the talent lie?

I was working once for a pretty big organisation, who wanted to start a blog. This was about ten years ago, so for a lot of people blogging was kind of new. Despite the fact that I was working there,…

Making remote work work

A key part of working smarter is the idea of flexible or remote working. One neat way of describing it is that work isn’t a place you go to, it’s what you do. There’s a lot of misunderstanding though about this…

Five for Friday – 28 March 2014

Five for Friday is WorkSmart’s weekly roundup of interesting stuff from the week’s reading. Your wiki is a dump Mixing the unconference format into a traditional conference Why Companies Fail To Engage Today’s Workforce: The Overwhelmed Employee The Responsive Organization…

Fixing email : inbox zero

So I posed a fair few questions in my last post about email. How about some solutions? Here’s one – inbox zero. Inbox zero is… what? A methodology? A process? A mindset? Who knows. What we do know is that…

Why email often sucks

Of all the systems we use at work, we probably spend more time in our email than anything else. I’d honestly say that at least 50% of my work is spent reading and responding to email. I’d wager that for…

Congratulations to Sarah Hammond!

Well done to Sarah Hammond, the WorkSmart member who has won our draw. Her prize, if you remember, is a copy of Scott Berkun‘s The Myths of Innovation. Sarah works at the British Library and you can find her on Twitter…