An online notebook
Due to time constraints, many Local Government Service leads are inevitably ‘heads down’ and perhaps overwhelmed by the variety of technology on offer. It can be hard to team up with neighbouring boroughs because that adds complexity and may slow things down through collaborative decision making. They need more ‘heads up’ time to reflect and … Keep reading
‘A platform is when the economic value of everybody that uses it, exceeds the value of the company that creates it. Then it’s a platform.’ Original: https://stratechery.com/2018/the-bill-gates-line/
The endless noise emanating from Silicon Valley essentially has two complementary elements. One is all about dreams so unlikely that they beggar belief: the idea that the Tesla CEO Elon Musk will one day set up a colony on Mars; or that Facebook’s Mark Zuckerberg can successfully marshal an attempt to “cure, prevent and manage” … Keep reading
There is a huge opportunity for local authorities to share common digital service patterns for highly defined, commoditised services that are repeated across multiple organisations. For services like reporting missed bins, FOI requests and complaints for example, how fundamentally different should the user journeys for these services be between individual authorities? Or, put another way, … Keep reading
As a co-founder of Blogger and Twitter and, more recently, as the chief executive of the digital publishing platform Medium, Mr. Williams transformed the way millions of people publish and consume information online. But as his empire grew, he started to get a gnawing feeling that something wasn’t right. High-quality publishers were losing out to … Keep reading