Making remote work work

A key part of working smarter is the idea of flexible or remote working. One neat way of describing it is that work isn’t a place you go to, it’s what you do. There’s a lot of misunderstanding though about this…

Fixing email : inbox zero

So I posed a fair few questions in my last post about email. How about some solutions? Here’s one – inbox zero. Inbox zero is… what? A methodology? A process? A mindset? Who knows. What we do know is that…

Why email often sucks

Of all the systems we use at work, we probably spend more time in our email than anything else. I’d honestly say that at least 50% of my work is spent reading and responding to email. I’d wager that for…

Congratulations to Sarah Hammond!

Well done to Sarah Hammond, the WorkSmart member who has won our draw. Her prize, if you remember, is a copy of Scott Berkun‘s The Myths of Innovation. Sarah works at the British Library and you can find her on Twitter…

Working openly on the web

There was a nice guest post from Doug Belshaw from Mozilla on Brian Kelly’s blog last week. Entitled What Does Working Openly on the Web Mean in Practice?, it told us a bit about Mozilla’s culture of openness and how…