Open by default

Catherine Howe on the need for the organisations delivering public services to be open ones: I have an underlying belief, and often unstated, belief that there is need to look at how we transition large organisations within the public sector…

Canada’s social media policy

The Canadian government has shared their – somewhat lengthy – “Guideline for External Use of Web 2.0” online. Well worth checking out if you are designing your own organisation’s policy on this stuff.

What happened to November?

April may well be the cruellest month, but for me November was the busiest – and the illest (as in, I’ve been poorly. I’m not starting to talk “street”, you’ll be pleased to know*) as well. Kind of Digital seems…

What I’ve been reading

I find this stuff so that you don’t have to. Getting the digital debate going – Jimmy Leach announces the FCO's conference on cyberspace. Sounds interesting! Mid year review: the state of DH digital – Great honest review of activity…

The Twitter guide, updated!

One of the more popular things I have written is the guide to using Twitter in the public sector, published by my good friends at Learning Pool. It was first produce a couple of years ago and was due an…

Getting digital engagement right

Today I gave a talk at the CIPR public services communications conference. In case they are handy, here are the slides: Getting digital engagement right View more presentations from Kind of Digital.