Sunday, 28 December, 2008

Links and Twitter

Steve Dale writes about his uneasiness with a new Twitter mashup service, Twitchboard, which automates the posting of content from Twitter to other social web services. At the moment, all it does is links: if you post a URL to Twitter it also gets pinged to your Delicious account.

I may be in the minority here but I feel slightly troubled by apps such as Twitchboard that want to think for me. I’m perfectly happy to create my own bookmarks in Delicious, which are reasonably well organised and categorised, or to click on Stumble! to add a link to a particularly interesting article I’ve read to my Stumble!  These are conscious decisions I’ve made to provide the ’semantic glue’ for my personalised social web. I tend to Tweet about fairly trivial stuff and will occasionally link to an article or picture that I’ve found particularly amusing. I don’t necessarily want to store these links for prosperity, or worse, create my own personal tag cloud around a random stream consciousness.

I can see some of the value, just in terms of time saving, for cross posting links to Delicious from Twitter. But I think Steve is right in this case – having Twitchboard perform this service would make you think twice about what you post to Twitter, and that’s just no fun. Presumably you also still have to go into Delicious to add tags and stuff (which is where most of the benefit lies) – so it isn’t that much of a time saver after all.

I mentioned in a comment on Steve’s post that actually doing this in reverse makes more sense: links I save in Delicious get automatically shared on Twitter. This is fairly easy to get set up, simply by using the RSS feed from my Delicious account and Twitterfeed to parse each link I share into Twitter.

It will be interesting to see how this works…

Comments in the crowd

Photo credit: Greenboy

Great post by Steph on comments, community and moderation:

…as more people start to see the web as place for self-expression in their own spaces and other people’s, hearing the interesting voices in the crowd is only going to become more important.

Some Holiday Picks

Photo credit: Ravages

I’ve seen some interesting stuff pop up in my RSS over the last few days – here’s some of them:

  • Shel Holtz has a really interesting post about using Ning as a communication and collaboration platform for projects.
  • BookSprouts is an online community for readers. There are others.
  • MacMod will be a Mac only social network
  • Neville has been having problems with his iPhone. I’m waiting on a call from my local Apple Store for my second replacement. They really are the Alpha Romeo of smartphones.
  • John Self picks his books of 2008.
  • TweeTree is a new service that does what Quotably used to do: put Twitter conversations into a sensible, threaded order.

Saturday, 27 December, 2008

DavePress comments powered by IntenseDebate

I’ve just moved the comments on this blog to the IntenseDebate system. It adds quite a bit of functionality to the comments, including threaded discussions (which are part of the new version 2.7 of WP, but I haven’t upgraded just yet…) and the ability to rate comments as useful or not (assuming you are logged into an IntenseDebate account).

If you have an account, it also means that you can keep a track of the comments you make on other blogs that use the IntenseDebate system, which also produces an RSS feed. The other useful thing for blog owners is that while the comments are hosted by IntenseDebate for the purposes of their services, a mirror of them is still held in your WordPress database, so you switch back to a more traditional way of doing comments without losing anything.

I still think there is an opportunity for a more open way of tracking comments around the web – at the moment the solutions are either tied into everyone using the same service – whether IntenseDebate or something like CoComment – or people doing their own thing, like Steph Gray who tags the blog posts he comments on with a certain keyword in Delicious, the feed from which he then republishes in his blog sidebar.

Anyway, I’d appreciate any feedback you have on my use of Intense Debate here on DavePress.

Friday, 26 December, 2008

Government spends ‘£16m on media monitoring’?

The Guardian reports that the Conservative Party have unearthed that the spending by the various arms of the UK government on ‘media monitoring’ – ie finding out what people are saying about them – reached the sum of £16 million pounds over the last three years.

Whitehall departments alone spend more than £11m on outside media monitoring companies, including £2.7m in the last financial year.

Quangos including the Arts Council for England, and the Equality and Human Rights Commission, have spent another £2.248m.

The Conservatives pointed to the fact that the government has its own in-house monitoring service, which employs 19 staff and costs £1m a year to run.

The full cost of media monitoring is likely to be even higher, however, because the figures exclude two of the biggest government departments, the Department of Health and the Department of Work and Pensions.

ØThe Conservatives said the two departments refused to provide details of their respective spending because it was deemed to be "commercially sensitive".

That does sound like rather a lot of money to be spending. The quote above does mention COI’s own media monitoring service (see towards the bottom of this page) which I am sure is an awful lot cheaper than commercial alternatives.

Another way of cutting down on this sort of cost, of course, is to make use of monitoring tools on the web. Alright, subscribing to a few Google searches on key terms probably won’t replace the efforts of getting an agency to do it, but it surely would help if individual teams within an organisation are monitoring what people are saying online about their work.

After all, with almost all of the mainstream media now making most of their content available on their websites, I wonder just how much stuff would get missed – assuming you were tracking the right stuff?

Tuesday, 23 December, 2008

WordPress and domains

After my posting on WordPress for Good, this page was brought to my attention. It states that:

For various reasons related to our WordPress trademark, we ask if you’re going to start a site about WordPress or related to it that you not use "WordPress" in the domain name. Try using "wp" instead, or another variation. We’re not lawyers, but very good ones tell us we have to do this to preserve our trademark. Also many users have told us they find it confusing.

How utterly lame, and also inconsistent for an open source project. This is one of the few times I feel a bit let down by WordPress.

This reminds me a little of the Firefox logo and name copyright farrago. In my view, you should be open or not. An open source project setting rules on what people can and can’t do with a bunch of letters in a certain order is plain daft, in my view.

I’m leaving WordPress for Good where it is for now.

Making WordPress into a CMS

As I mentioned earlier, I am going to be running some workshops at the Social Media Exchange, organised by Sound Delivery next month on the topic of ‘WordPress for good’.

The aim of the sessions will be to demonstrate how you can develop a really strong web presence quickly and cheaply using WP – not just as a blog but also as a CMS, to run a small but more traditional looking website.

This is possible due to WordPress’ ability to have static pages as well as blog posts, but more importantly in its amazing flexibility in terms of themes and plugins.

To try and be as helpful as possible, I am building a site to provide some resources for anyone wanting to build a site for their organisation using WordPress – it’s at http://wordpressforgood.com but there isn’t much there at the moment.

I’d like to make sure that I get as much material up there as I can before the event, so that those attending who get suitably enthused have something to get their teeth into straight away.

I’d really like to know what your favourite WordPress-as-a-CMS themes and plugins are so that I can add them to the site – and give you credit too, of course! There are a number of ways you could do this:

Thanks in advance for any pointers you can provide!

Monday, 22 December, 2008

My hopes for 2009

I wouldn’t be so foolish as to try and make some prediction for 2009, as they would be bound to turn out to be hideously wrong within a very short space of time. However, I feel a little safer writing a bit about what I hope will happen in the world of govweb / digital participation:

1. We start to get the most out of communities

I want to see everyone making better use of their networks, and creating new, better ones where they are needed. This can be on or offline, or even better a blend of the two. I’d like to see some real appreciation of the role of the manager, or facilitator of communities and more done to bring together the people that get how it can be done. More talking and more sharing would be very nice!

2. Better risk awareness

Believe it or not, in a previous life I was once the risk management officer for a county council. I think a lot of the talk about risk when it comes to the social web is actually just an excuse not to do things that people might find a little bit frightening. This is most true when it comes to the blocking of social websites on office networks, but it can be applied to a number of areas, whether getting involved in online conversations or becoming properly collaborative organisations. The mature approach to risk is to assess them and manage them – but also to take them. Running away leaves you just as exposed as blundering blindly in.

3. Social reporting as learning

I’m still buzzing about the stuff I wrote about here, inspired by David Wilcox. Like many, I have caught the social reporting bug, and now the connection with networked learning has been made, it makes even more sense to me. I hope we see more and more events, workshops, training sessions and conferences incorporate the creation of online learning spaces to make the sharing of stories and knowledge so much easier.

4. Netbooks for all

I’m really excited by the sudden growth in popularity of these small but (usually) beautiful machines. I now have two: an Asus Eee and a Samsung NC10 – the latter more useful than the former thanks to its bigger screen and keyboard. The small price and size of these computers make them ideal for people who might not otherwise buy a PC, and the fact that they come wireless enabled means more people will be able to access the wonders of the web than would otherwise be possible – especially with all these deals around mobile broadband and the like.

5. Digital mentors for government

I like the idea of digital mentors, obviously, as my involvement with Digitalmentor.org and Voicebox has shown over the last few months. However, I keep going back in my mind to this comment from Tom Watson, which mentioned having folk fulfilling the role of digital mentor for government – in other words, providing the coaching and resources needed to let public servants decide for themselves the tools they want to use. I think a simple mixture of awareness-raising and some practical demonstrations, and perhaps an online peer support community, is all that would be needed to get this off the ground. Maybe something to discuss at January’s barcamp?

So that’s some of the things I am hoping for. What about you?

Barcamp on Ning

The upcoming Barcamp for UK government webby stuff now has a social network, thanks to Ning!

In many ways, this is a copycat …err… following good practice attempt after the excellent network set up by Tim Davies for the UK Youth Online event back in September. Having a more social environment for people to talk to each other before, during and after the event might help foster connections made and help get things done.

Of course, it isn’t to everyone’s taste and those that prefer email can stick with the Google Group and dedicated wiki-ers can use GovHack or the event wiki if they choose to.

I’m overcoming some of the issues I have had with Ning – a lot of the designs are now cleaner than earlier efforts, they are making a good fist (sorry) at getting rid of the ‘adult’ networks, and it’s easy to pull in content from elsewhere. Also, the simple act of paying a bit to get rid of the ads improves things.

So do swing by http://www.ukgovweb.org/ even if you can’t make it on the day to be a part of the conversations around this great event!

Sunday, 21 December, 2008

FixMyStreet on DirectGov!

Tom Watson reports via Twitter that MySociety’s FixMyStreet is now embedded in DirectGov. On the page in question, a boxout gives you the option of reporting a problem via FixMyStreet rather than through the usual route of DirectGov linking you through to your local authority.

An interesting example of making volunteer effort a part of the ‘official’ government offering. I have had some interesting discussions with some local gov folk about how useful FixMyStreet actually is, so it will be fascinating to see how this is received.