Social media resources for Local Government

A flurry of activity around social media this week from our chums at the Improvement and Development Agency.

Local by Social

The first thing is Local by Social, a rewriting of the excellent Social by Social by Andy Gibson. As the IDeA website states:

Social media is changing the world in which we work, socialise and govern. From Twitter to eBay, Facebook to YouTube, new tools are emerging every year that place the connecting power of the internet in the hands of every one of us.

In this context, the expectations on councils to engage, work openly, be accountable and move more quickly on issues are growing. Meanwhile, councils are facing the biggest cuts in spending in the post-war period and are being asked to do more with less just as demands from local people are rising. Higher expectations combined with drastically fewer resources make the imperative to innovate critical. A new set of tools is needed to meet this challenge.

This document outlines how local authorities can use social media to achieve more for less. It also highlights the risk to councils if they ignore the technological advances of social media and the people using them.

Download the guide here (PDF warning).

Backing up this work is a set of three case studies from local authorities, which have been published on Work Together – a prototype social site for the sharing of good practice in local government, focused on partnership working.

The case studies are:

Do visit the site, read or download the case studies, and make sure you leave your thoughts, or ask questions, in the comments!

Massive props to Ingrid Koehler for driving this agenda forward with IDeA; Steve Dale, who is managing the development of the Communities of Practice and the new Knowledge Hub (more on that soon); and Romilly Rogers, who looks after Work Together.

Bookmarks for March 13th through March 15th

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Why chief executives should blog

I was delighted to have the opportunity to interview Mark Lloyd, Chief Executive of Cambridgeshire County Council, recently.

Since taking up his post, Mark has written a prolific internal blog about his work at the Council to inform and engage with his colleagues at all levels of the organisation.

This is exactly the sort of thing I have been talking about for the last couple of months – that really effective use of social media behind the firewall should be a priority for local councils. Mark’s experiences should hopefully encourage more of this activity across local government.

http://www.youtube.com/watch?v=AAOQ1Pnr36M

Many thanks to Michele Ide-Smith for arranging this interview.

I’m keen to do more videos like this – if you or someone you know would make a good subject, do get in touch!

Big conference

Social Media World Forum Europe

On Monday (14th) I will be attending the Social Media World Forum Europe conference, at London’s Olympia venue. It looks like quite a big do.

I’m also going to appear on a couple of panels, one in the morning and one in the afternoon.

The morning’s panel – at 10:30 – is a workshop on ‘What are Politicians doing in Web 2.0?’ focusing in on:

  • What tools Obama and his team used to gain success in social media space
  • Who’s tweeting?
  • Number 10 – how the prime minister’s office are embracing social media

I’ll be sharing a stage with Paul Staines (aka Guido Fawkes), Scott Redding of the Green Party and my good pal Simon Dickson off of Puffbox.

In the afternoon – at about 5pm –  I’ll be discussing the use of social tools behind the firewall as part of the Enterprise Social Media Forum, in a session called ‘The integration of social business software with Social Media feedback to building your business and brand’.

With me on the panel will be luminaries of the enterprise 2.0 scene David Terrar, Andy McLoughlin and Per Rombouts.

Other sessions I’ve spotted featuring friends of DavePress are Ingrid Koehler, who will be on a workshop panel discussing the impact of social media on elections, at about 11am, and Jemima Gibbons, who is discussing how to write the case for using online communities in business, sometime in the morning (it’s not quite clear on the agenda – PDF warning).

Bookmarks for March 8th through March 13th

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

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