An online notebook
The ideal The GDS service manual is very clear on the roles required to run a proper multidisciplinary team to deliver digital services. It states that you must have a product manager service owner delivery manager user researcher content designer designer developer And this is, of course, quite right. Doing good digital work means taking … Keep reading
I really enjoyed this conversation with Sharon O’Dea about the digital workplace. She shares an absolute tonne of insight into how organisations have responded to remote working in lockdown, what impact that has had on the use of internal technology, and what culture and behaviour change is going to be needed in future. I managed to exert … Keep reading
I really enjoyed this conversation with Sharon O’Dea about the digital workplace. She shares an absolute tonne of insight into how organisations have responded to remote working in lockdown, what impact that has had on the use of internal technology, and what culture and behaviour change is going to be needed in future. I managed … Keep reading
This Tuesday Nick and I ran the legends of low code panel session, and much fun was had, and great learning shared. I was joined by: Kev Rowe, Croydon Council Craig Barker, Cumbria County Council Clare Evans, Tewkesbury Borough Council Lee Gallagher, Hertsmere Council Check out the video recording above, to hear about the great … Keep reading
I’ve started up a new site recently, which I’ve called SensibleTech. The aim is to share the stuff I’ve learned over the last decade or so of doing digital in public services. I reckon most of the things that are keeping people and organisations from confidently grasping the opportunity that digital offers are things they … Keep reading