analysis – Dave Briggs

What content management systems are used in local government?

Just before I went on holiday, I spent a bit of time one evening researching what content management systems (CMSs) are used by local councils in the UK. A CMS is the software that runs a website, just in case you didn’t know.

The results can be found in this Google Spreadsheet, as well as the summary pie chart above. There’s been a lot of discussion about it on Twitter, which you can follow up from the replies to my original tweet.

I need to give a big thanks to everyone who has helped fill in some of the blanks, but a special thank you to Colin Stenning from Bracknell Forest Council, who has combined some previously research he has done, as well as making other updates to clean the whole thing up a lot better.

Findings

Jadu is the current market leader, with their own commercial product. 70 councils use it, according to the data at the time of writing
Umbraco and Drupal are next, showing a strong use of open source software in the sector. These numbers could potentially increase in the next year, particularly with the LocalGovDrupal project proving very popular. Of course, these open source systems will be supported by a range of different agencies and suppliers. It’s hard to estimate the potential size and variety in this market.
GOSS ICM comes next, the fourth most popular in total and the second most popular commercial system
Then there’s a bit of a drop, and the Consensis CMS comes next.
There are several other open source CMSs in use, including WordPress, Squiz, DNN, Liferay and Joomla
There are a couple of councils who appear to be rolling their own CMS rather than using something prebuilt (whether commercial or open source). This strikes me as being rather eccentric, but I’m sure they have their reasons.

The answer for poor council websites?

Finally, and most troubling, on my late night wanderings through the world of local council websites, I came across some that are simply dreadful. There are always reasons for these things, of course, and I wouldn’t want to directly criticise any council or team. Cash strapped local authorities can’t afford the web teams or the technology to do much more.

However, there are solutions out there to help. LocalGovDrupal is shaping up to be the council-website-in-a-box that could solve the problem. Or why not take a leaf out of Tewkesbury’s book, and use the £250 a year SquareSpace service? Yes, opportunities for customisation are limited, but at that price you get something modern, responsive and effective – and zero technical hassle.

The method

I took the URLs for the websites of all councils in the UK from this list on the LGA website. It would appear that it isn’t up to date and misses

Those URLs I chucked into a batch process on whatcms.org (it cost me $10). That detected 257 CMSs. I then started visiting each site that was missing, and checked to see for credits on the site itself or clues in the source code and caught another 50 or so. Since sharing the work on Twitter and other places, some folk have come forward to fill in some other blanks, and thanks to Colin there are almost none left now.

Featured image credit: Sigmund on Unsplash

Bookmarks for June 17th through July 3rd

I find this stuff so that you don’t have to.

Digging digital government: recent major works and what they mean – "But now, and for the first time, it’s starting to feel like we can retire some of those old soapboxes and get out our toolboxes instead."
Newsroom: the backstory – "Early feedback on the prototype from journalists was positive, the Press Office got a nice-looking tool which required literally zero additional work beyond emailing over their contact list, and Neil got one of his much-loved quick wins – and within SiteCore too."
What do 25% cuts look like? Like this….. « Whitehall Watch – "There is zero chance cuts of this magnitude can be implemented without affecting “front line services”."
Gephi, graph exploration and manipulation software – "Gephi is an interactive visualization and exploration platform for all kinds of networks and complex systems, dynamic and hierarchical graphs."
How to Secure Your WordPress Site From Getting Hacked: WPSecurityLock – Useful site.
9 signs you know you shouldn’t bother with innovation – Great stuff as always from James Gardner. How many of these can you tick off for your organisation?
Innovation: Who Else Is Doing It? – "I'm often amazed at the lack of courage exhibited by so-called leaders who profess to value innovation."
When Public Servants Make the Difference – "However, as one of the secret sauces of Singapore’s success is trusting its own employees, so almost all gov 2.0 success stories in the Western world share the same ingredient, i.e. they come from the intuition and the willingness to innovate of people who work in government."
Enterprise 2.0 2010 – Enterprise 2.0 TV – Videos from the keynote speeches at the recent Enterprise 2.0 conference. Some good stuff here.
A timeline of open government data – Great work Tim Davies – this is really interesting!

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Enterprise mashups

Quite a few people – at least those that read this blog and others like it – are comfortable with the idea of mashups, the activity of taking data from one source, and combining it with one or more others to create something useful and interesting.

Often this happens on maps, but of course it doesn’t have to.

One potential application of this sort of technology which doesn’t get discussed much, certainly in the public services context, is enterprise mashups, in other words applying these techniques within the organisation, behind the firewall. So, taking a set of data or statistics from one department and mashing it up with another.

I’d read about enterprise mashups before, but the idea didn’t really catch on until I saw Bill Ive’s post about JackBe, a vendor providing a platform for organisations to do this stuff. Here’s a video giving an example of how JackBe can be used:

I certainly remember my days as a Business Analyst at a county council where I spent days taking information from one source and having to reformat it to make it play nicely with another, usually in Excel. Having a tool like this available would have made life much easier.

Here’s a whitepaper explaining all this in more detail (PDF warning).

(Obviously, there are other providers of enterprise mashup platforms and not just JackBe, it’s just that I wasn’t looking at their websites when I was writing this post.)

Bookmarks for March 30th through April 5th

I find this stuff so that you don’t have to.

The Collapse of Complex Business Models « Clay Shirky – Awesome stuff from Shirky.
Reflecting on my MSc research by Michele Ide-Smith – "By researching the attitudes and perceptions of authorities and citizens I hope to gain a better understanding of perceived barriers, threats and opportunities of using social media for community engagement"
Cinch – "Cinch is a free and easy way to create and share audio, text and photo updates using your phone or computer. Cinch enables you to capture and report on your experiences in a way that simple text just can't do. Using a simple interface, you can make and broadcast your content creations through Facebook, Twitter, CinchCast.com and more."
The State of the Internet Operating System – O’Reilly Radar – "Ask yourself for a moment, what is the operating system of a Google or Bing search? What is the operating system of a mobile phone call? What is the operating system of maps and directions on your phone? What is the operating system of a tweet?"
Penval’s Digital Inclusion Manifesto – Well done Paul Nash. This is what the digital inclusion debate needs – proper, thought through ideas. Genuinely constructive contributions. Not just people bleating about the problems.
tecosystems » Forking, The Future of Open Source, and Github – Is the future of open source going to be based on communities such as Apache and Eclipse or will it be based on companies that sell open source? Neither.
Dr Dennis Kimbro & his views on recruitment – Really interesting and thought provoking piece on talent management, and attitudes to it, in local government.
In quest of simplicty – "We expect IT to be complex and costly, but the lesson of the past 5 years in IT – where we’ve seen the consumerization of enterprise IT (“enterprise” is often a coy way of saying “this has to be complex and expensive – no questions!”) – is that IT can be both simple and cheap."
Law and social media – dull but important – "Social media throws up issues of privacy and identity which are far more complex when you have a complete record of someone’s time online and a also a need to balance the personal with the professional roles of an individual. "
Powerful petitions with real teeth set to bite – "Local people can now demand their councils take action on underperforming schools and hospitals, drink disorder, anti-social behaviour and other concerns under new rules giving real power to local petitions, announced Communities Secretary John Denham today."

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for March 21st through March 29th

I find this stuff so that you don’t have to.

Would Anyone Ever Say that Open Government Isn’t Great? – "Let’s not demonize good old e-government and let’s not overhype open government or government 2.0. Because what they have both in common is the willingness to help government become better."
Bristol City Council – blogging our web presence development work – "Us folks here at Bristol City Council have decided that as we continue to develop our web presence, in support of our wider business objectives, it’d make sense if we listened to the collective wisdom of our local digital community."
3 principles of innovative organisations – 100% Open – "As if we needed reminding, this exponential increase in connectivity and information sharing is fundamentally changing the way organisations operate and innovate."
Posting information online could preempt FOIA requests (3/18/10) — GovExec.com – "Taking advantage of technology and preemptively posting frequently requested information online could help agencies address new Freedom of Information Act queries and tackle backlogs"
The Seven Needs of Real-Time Curators – "I keep hearing people throw around the word “curation” at various conferences, most recently at SXSW. The thing is most of the time when I dig into what they are saying they usually have no clue about what curation really is or how it could be applied to the real-time world."
How Not To Tender For e-Consultation Software | Delib Blog – "This is an issue that’s vexed us for some years here, but having just seen the most ridiculous tender process we’ve ever come across, we really have to say something for the good of all. After all, if we ignore history, we are bound to repeat it."
Coding Horror: The Opposite of Fitts’ Law – "If we should make UI elements we want users to click on large, and ideally place them at corners or edges for maximum clickability — what should we do with UI elements we don't want users to click on? Like, say, the "delete all my work" button?"
Passion at work: blogging practices of knowledge workers – A Phd dissertation on blogging in the workplace. Not read it yet.
my_$publicservice.org – "What really matters in the end is that we listen, and having listened respond and improve."
Gordon Brown and Tim Berners Lee: Back to the Future? – "The result may be for the UK to remain stuck into its ambition to be seen as a leader in e-government (and now government 2.0) without ever really making it."
Public Sector Transformation Summit by Michele Ide-Smith – Great post with an awesome embedded slidedeck.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for March 18th through March 20th

[Something is going wrong with this again. For some reason this hadn’t been posted before now.]

I find this stuff so that you don’t have to.

Embracing Government 2.0: Leading transformative change in the public sector (PDF) – PDF warning! Link to paper from Grant Thornton on gov 2.0 – some interesting case studies.
Government webpage for every citizen in the race to create a paperless society – Times Online – “All public services could be delivered online within four years under an ambitious pledge by Gordon Brown to create a paperless state and save billions of pounds”
What is eSpace? | NHS CFH eSpace – “eSpace is a community based online collaboration tool dedicated to improving healthcare and wellness by sharing knowledge and experiences of technology enabled change.” via @dominiccampbell
What Is Open Government For? – “It is quite clear that, depending on what is the primary driver to be “open”, the meaning of openness changes, as do the effort put on different aspects of an open government strategy and plan.”
Central government reorganisation squandering millions on IT – “More than £150m was spent on IT by government departments going through a process of restructuring but there is little evidence of any benefits, finds a new NAO report.”
Fake Experts – “It is possible that the most frustrating thing ever is to have to sit through meetings with people who have declared that they’re experts, and then discover that they aren’t.”
The problem of incentives in knowledge work – “I’m struggling with the issue of incentives in organizations trying to promote improved knowledge management and more effective use of new collaboration tools such as blogs, wikis, and the like.”
Multimedia Wikipedia: Can Video Be Collaborative? – Interesting – never mind the tech, how does video fit with the ethos of Wikipedia?
The Problem with Big Data – “He who has the most data wins. Right?”

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for March 13th through March 15th

I find this stuff so that you don’t have to.

HR in the 21st Century – Collection of very interesting posts and thoughts on HR in the age of Enterprise 2.0
Opinion Space – "The U.S. Department of State is interested in your perspectives and input on a series of important foreign policy questions. "Opinion Space" is a new discussion forum designed to engage participants from around the world."
Nextgov – Federal technology news, best practices, and web 2.0 tools – Looks an interesting resource.
When It Comes to Open Government, Nobody is Perfect – "The journey toward transparency, participation and openness is not one in which government should travel alone."
100% Open – Interesting looking new body to emerge out of NESTA – will be watching this!
Under construction: behind the scenes of a government website (soft) launch – Great post from Neil on the soft launch of a new site for BIS – which will save money and hopefully be adaptable to any changes ahead.
WordPress › Use Google Libraries – This looks very clever indeed.
Forrester Blogs – Forrester's blog network has had a bit of a makeover – loads of good stuff in here.
Top 10 Google Apps Marketplace Apps – Useful list of the better additional apps you can get from the Google Apps marketplace.
ShiftSpace – "ShiftSpace is an open source browser plugin for collaboratively annotating, editing and shifting the web."

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.