An online notebook
An online notebook
I’m at Channel Shift Camp in Birmingham today, organised by my good friend Nick Hill. It’s an opportunity for people involved in customer services in the public sector to talk about ways of delivering services using new channels, such as…
With reference to my previous post, I was intrigued to see this pop up via Seth Godin: If you try to delight the undelightable, you’ve made yourself miserable for no reason.
I was part of an interesting discussion recently where internal communications was being debated. It was revealed that only 40% of staff were engaged with the communications coming from the corporate centre. The conversation focused on what could be done…
Portfolio looks an interesting idea, coming out of Nottingham City Council. This, from an article at LGComms: We’re launching Portfolio, a web portal that allows public sector organisations to share marketing materials. Councils and other public authorities can sign up…
I find this stuff so that you don’t have to. Local Government Graduate Gripes – "How would a networked, open, innovative, tech-enabled, social recruitment scheme for government work?" 10 things Alpha.gov.uk gets wrong (Part 1) | Helpful Technology – Nicely…
I find this stuff so that you don’t have to. OnePeople › Open source matters to open government. Really. – "Both DiMaio and Caudill make the mistake of believing that open source is about making cheap bits. Instead, it’s a…
I find this stuff so that you don’t have to. Social Media Security – "We have found a huge lack of accurate information around security issues and awareness of social media. This website aims to help educate users of social…