📅 Daily Note: May 21, 2025

Eddie Copeland writes helpfully and convincingly on the future of local government digital leadership following the mention of it in the government digital blueprint. Tried to pull out a bit for a quote but couldn’t it was all good.

In all the research work I have done in the last year or so, leadership comes up time and time again as being one of the biggest things holding local government back from making the most of the digital opportunity.

 

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The Somerset Council target operating model is quite nice, I think.

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Phil ‘The Rumenator’ Rumens on service patterns:

A lack of common service patterns can prove costly within a single organisation too. We’ve all read reports of spiralling costs and lengthy delays in pubic sector IT projects, and in part this can be attributed to the desire for bespoke functionality resulting in tweaks or even wholesale redesign of how a platform functions to meet the unique service designs of that organisation.

He isn’t wrong to flag this. I’ve been noodling around with this idea a bit in the last few months, which I need to blog about at some point.

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Daily note for 6 October 2023

Sent out a newsletter yesterday. It features some notes on building network of digital enthusiasts in your organisation.

The innovation igloo about service patterns was fun today. We talked about service patterns and referenced the Essex/FutureGov work, the GDS Verify-inspired work, and something I have been noodling on myself recently.

The next one is in two weeks time and it’s about service directories. Sign up here.

Had a lovely chat with Jukesie today. Seems like he is very much enjoying life right now, which makes me happy.

Two books about tech related topics have come out recently. One turned out to be predictably disappointing – the Walter Isaacson book about Elon Musk, and the other to be disappointingly disappointing – Michael Lewis on Sam Bankman-Fried. I can’t tell you how much I was looking forward to the latter, but having read some reviews, I’m in two minds about whether I should bother with it.

An oldie but a goodie, Sarah Drummond on The what not the how of Service Design.

Harry at Neontribe told me about CharityCamp – so now I am telling you.