"Why I quit my job at Google to work in local government" https://laurenjong.medium.com/why-i-quit-my-job-at-google-to-work-in-local-government-dc372221048b
The blog post that ‘invented’ hashtags: https://factoryjoe.com/2007/08/25/groups-for-twitter-or-a-proposal-for-twitter-tag-channels/
"Transforming Service Delivery in the Public Sector" (largely US based) https://www.brighttalk.com/webcast/14883/583381